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Forum Discussion
mgeorgy
Dec 15, 2017Tutor
Orbi Ethernet Backhaul causing broadcast storm
I have just upgraded my Orbi router and satellites to V2.1.1.12 hoping to take advantage of the recent Ethernet backhaul feature. I use the Orbi router as my main router with a 24 port switch servic...
spodger
Apr 23, 2018Tutor
Same problem here. I seriously hope netgear will address this and fast. I didn't expect to pay so much for something as buggy as this. A response from netgear would be appreciated as it seems this is a pretty widespread issue and not just an isolated case.
- FURRYe38Apr 23, 2018Guru - Experienced User
What FW are you using?
What is the Mfr and model# of the ISP modem? Built in router here by chance?
How are the Satelliltes connected to the router? Wireless or wired back haul?
Any networks switches in the mix? If so, what is the Mfr and model# of these switche(s)?
spodger wrote:Same problem here. I seriously hope netgear will address this and fast. I didn't expect to pay so much for something as buggy as this. A response from netgear would be appreciated as it seems this is a pretty widespread issue and not just an isolated case.
- spodgerApr 23, 2018Tutor
Dunno what the manufacturer and model of the modem. ISP provided fibre modem connected directly to orbi 40 router yellow port. FW versions on all devices is V2.1.2.18. working perfectly on wireless backhaul but as soon as I attempt to cable satellites to router like this:
...it kills the entire network. If I reboot in sequence: router, and once router is stable then restart satellite 1 and then restart satellite 2 it kind of works but several connection dropouts and an unhappy wife so I revert to wireless backhaul.
No other switches or anything added as yet
- FURRYe38Apr 23, 2018Guru - Experienced User
OK, i believe wired back haul is broke on any version prior v2.1.3.x. There was a v2.1.3.6 available for the 40 series Orbi model however I see the link is no longer valid. I would phone contact NG support and ask for escalated support and see if they will give you v2.1.3.6 beta FW for use.
If you do get this version of FW, update the satellites first, then the router. DO A FULL Factory reset on BOTH Router and satellites then up from scratch. Set up 1 satellite first via wireless. When thats added. Connect the ethernet cable from the router to the satellite. Give 5 minutes before checking access with a device thru the satellite. A BLUE LED should appear on the satellite after it's re-configured for wired back haul. IF this happens add the 2nd satellite in the same way. Wireless then wired.
Please find the Mfr and model# of the ISP ONT/Modem information.
spodger wrote:Dunno what the manufacturer and model of the modem. ISP provided fibre modem connected directly to orbi 40 router yellow port. FW versions on all devices is V2.1.2.18. working perfectly on wireless backhaul but as soon as I attempt to cable satellites to router like this:
...it kills the entire network. If I reboot in sequence: router, and once router is stable then restart satellite 1 and then restart satellite 2 it kind of works but several connection dropouts and an unhappy wife so I revert to wireless backhaul.
No other switches or anything added as yet