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Forum Discussion

Ausfrenchy's avatar
Ausfrenchy
Tutor
Sep 21, 2021

Orbi ethernet not working

Firmware V4.4.0.10_2.10.63 Successfully set up with (PPoE) VLan and wifi performance is as good as native internet connection. But i cannot get hardwire ethernet connection to work at all. (appeare...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 22, 2021

What model orbi do you have? 

 

  • Ausfrenchy's avatar
    Ausfrenchy
    Tutor
    Sep 22, 2021

    Model number as above

    RBR50|Orbi AC3000 Tri-band WiFi Router

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Sep 23, 2021

      You mention FW version being: "Firmware V4.4.0.10_2.10.63" 

      This is a not a valid NG stock FW version for Orbi 50 series. Is your Orbi retail or is it maybe from an ISP? 

       

       

      • Ausfrenchy's avatar
        Ausfrenchy
        Tutor
        Sep 23, 2021

        Hi, this was a retail purchase.

        Below is a direct copy and paste from the Orbi status page.

         

        Hardware Version   RBR350
         
        Firmware Version   V4.4.0.10_2.10.63

        just checked for new firmware - this result.

         

        RouterRBR350RBR350V4.4.0.10_2.10.63No new firmware version available.
        SatelliteRBS350Orbi Satellite-1V4.4.0.10No new firmware version available.