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Forum Discussion
Orbi ethernet not working
Firmware V4.4.0.10_2.10.63 Successfully set up with (PPoE) VLan and wifi performance is as good as native internet connection. But i cannot get hardwire ethernet connection to work at all. (appeare...
Model number as above
RBR50|Orbi AC3000 Tri-band WiFi Router
You mention FW version being: "Firmware V4.4.0.10_2.10.63"
This is a not a valid NG stock FW version for Orbi 50 series. Is your Orbi retail or is it maybe from an ISP?
Hi, this was a retail purchase.
Below is a direct copy and paste from the Orbi status page.
Hardware Version RBR350 Firmware Version V4.4.0.10_2.10.63 just checked for new firmware - this result.
Router RBR350 RBR350 V4.4.0.10_2.10.63 No new firmware version available. Satellite RBS350 Orbi Satellite-1 V4.4.0.10 No new firmware version available. Please note this is retail purchase in Australia!
Dont know if this makes a difference.
Ok, I asked you to confirm what model Orbi you had and you said you can the 50 series in one of your earlier posts.
So you have a 350 series which is a completely different model.
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
Thanks for the help. I'll try there.