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Forum Discussion
silverdawn
Jul 01, 2018Aspirant
Orbi Ethernet ports
Hello,
I recently had Spectrum (Timewarner cable) come out to the house to adress network connectivity issues. I should be pulling in over 400Mbps and I am getting that through to my Arris SB6190 ...
FURRYe38
Jul 03, 2018Guru - Experienced User
Do other wired devices exhibit the same problem when wire connected to the router? Try different wired PC if you have one.
Ok, yes you should be seeing 480 thru the Orbi's LAN ports.
When you connecting from the MODEM back to the router, are you clearing DNS and browser cache before restarting a speedtest?
What browser are you using when you speed testing? Same thing happen with other browsers?
Swap LAN cables between ISP Modem and router and router and PC as a quick test.
Have you done a full power OFF of the ISP Modem, Orbi system and PC for 1 minute, then power ON the modem and let it sync, then power ON the Orbi router and let it synce then power ON the PC?
FYI, the SB 6190 is a modem, not a router. Just to be clear.