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Forum Discussion
PhoenixV
Mar 18, 2017Apprentice
Orbi Firmware 1.8.06 dropping WiFi Calling calls
I am having an issue with the latest firmware 1.8.06 dropping WiFi Calling calls made from my cell phone. Is anyone else experiencing this issue? This problem did not happen with the previous version...
Retired_Member
Mar 18, 2017That just means your wifi isn't stable and dropping not j ust your calls. Same issue they have had for 6 months and have yet to fix it.
- PhoenixVMar 18, 2017Apprentice
Actually my WiFi is stable, it does not drop on any other device. The internet continues to work but it loses the WiFi calling connection only...
- tucsonticoMar 18, 2017Virtuoso
What type of cell phone do you have? Some folks with iPhones are experiencing the drops you refer to. If you do a search for "iPhone dropping WiFi" you'll see threads with potential fixes.
However, this problem appears not to have a "one size fits all" fix. In my case, I had to adjust the location of the satellite to prevent too much overlap in the signals from the base. This adjustment was small–about 8 feet further away from the base. Others have simply turned down the signal strength on their base and satellite. While this may seem counter-intuitive, your WiFi device will try to connect to the strongest signal. If the signals from each of the base and satellite are similar in strentgh the device will end up switching back and forth as the signals vary slightly. This can cause dropouts but not always!
Here's a link to an excellent article detailing why a strong signal is not always good. https://arstechnica.com/information-technology/2017/03/802-eleventy-what-a-deep-dive-into-why-wi-fi-kind-of-sucks/?comments=1
Good Luck!
- n8soupFeb 18, 2018Aspirant
I am having the same issues. I also have tried to make calls at times and it just rings once and says call dropped.
- DarrenMFeb 20, 2018Sr. NETGEAR Moderator
Hello N8soup
What firmware version are you on?
DarrenM