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Orbi Firmware 2.3.1.60
Welp, anyone have any notes on this thing? It's already downloaded to my router and satellite waiting for me to pull the pin.
Hi,
Just for information, when you're in the Firmware Update page and it downloads new firmware to install, the version number next to both the router and the satellite is a clickable link.
If you click the link, it will show you the release notes of all changes between your currently installed firmware and the update.
Although, this "feature" is not hidden, it's not always obvious that it's there either.
Hmmmmm, I rest my case, it seems your issues are all related to compatibility issues rather than Netgear h/w being 'junk'. The problem is mostly down to 'standards' accross the industry.
For example, my Ring camera and doorbell battery devices suffered issues when I first set my Orbi mesh network up. Thisi was resolved by adding another Ring Chime Pro to the Ring network so I had one near each battery device. My Nest battery home protect smoke / CO2 alarms didn't work initially and kept loosing their connection. After some 'googling' I found someone who had solved the problem by resetting each Nest alarm back to their default factory settings and then reconfiguring them to the new n/w. Since then they have not disconnected again. My Canary camera occaisionaly disconnects, but will re-connect a short time later so no biggy there. As to all my other devices (Amazon, Hue, Sky, heating thermostats), and I currently have 32, they all seem to be coping fine.
I assume you've tried reserving their IP addresses?
Finally, I took my service providers (BT) router / modem out of the equation and connected my Orbi router directly to their modem.
I use my own Motorola SB6141 modem, so it is not provider-specific. Orbi is connected directly to the modem so there is nothing in between which may affect the connectivity. I reset my Nest camera weekly, basically going through the setup steps from the beginning. It stays connected for about 30-60 minutes then disconnects, both before and after the replacement. Also I placed a satellite within 6ft from the Hello to ensure a good signal. The robot vacuum connects and reconnects on its' own, but once the connection is lost, it loses the stored maps, so I need to restart it couple of times before it finds the settings. The network hang ups - I read about it online and did everything recommended (played with the settings in Advanced set up). The issue stays. I believe one firmware release fixed it then the next one broke it immediately.
After todays firmware upgrade the network is extremely slow; my HP Tablet has disconnected almost immediately, so did the Nest Hello.
I tried to address this with Netgear tech support and the only advise from them is "wait for a new firmware"
NewAccount wrote:
I use my own Motorola SB6141 modem, so it is not provider-specific. Orbi is connected directly to the modem so there is nothing in between which may affect the connectivity. I reset my Nest camera weekly, basically going through the setup steps from the beginning. It stays connected for , both before and after replacement. Also I placed a satellite within 6ft from the Hello to ensure a good signal. The robot vacuum connects and reconnects on its' own, but once the connection is lost, it loses the stored maps, so I need to restart it couple of times before it finds the settings. The network hang ups - I read about it online and did everything recommended (played with the settings in Advanced set up). The issue stays. I believe one firmware release fixed it then the next one broke it immediately.
After todays firmware upgrade the network is extremely slow; my HP Tablet has disconnected almost immediately, so did the Nest Hello.
I tried to address this with Netgear tech support and the only advise from them is "wait for a new firmware"
Given this statement, perhaps something is being missed. There is a way to fully reset the RBK53 system. Are you familiar with it and have you tried it already?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
NewAccount wrote:
I use my own Motorola SB6141 modem, so it is not provider-specific. Orbi is connected directly to the modem so there is nothing in between which may affect the connectivity. I reset my Nest camera weekly, basically going through the setup steps from the beginning. It stays connected for , both before and after replacement. Also I placed a satellite within 6ft from the Hello to ensure a good signal. The robot vacuum connects and reconnects on its' own, but once the connection is lost, it loses the stored maps, so I need to restart it couple of times before it finds the settings. The network hang ups - I read about it online and did everything recommended (played with the settings in Advanced set up). The issue stays. I believe one firmware release fixed it then the next one broke it immediately.
After todays firmware upgrade the network is extremely slow; my HP Tablet has disconnected almost immediately, so did the Nest Hello.
I tried to address this with Netgear tech support and the only advise from them is "wait for a new firmware"
Reset to factory settings at least twice in the lifetime of the device. Not after this firmware upgrade though.
My current settings from Advanced Wifi settings page (and they are being like this for a while):
Enable Daisy-Chain Topology - Off
Enable Implicit BEAMFORMING - Off
Enable MU-MIMO - Off
Enable Fast Roaming 0 OffIn my case with dropping wifi/devices all the time. I have tried to disconnect all satellites, changed the SSID so no devices was connected by wifi, my devices where only connected via cable, the wifi where still dropping from the router, both 2.4 and 5. I have now tried two another routers, same problem on all of them and i have tried all above suggestions, no one helps. I have had problem since day one, different problem in each firmware update.
If you have tried other routers and they exhibit the same issue, then your wifi environment and surroundings needs to be looked in to.
What other wifi devices do you have that may be broadcasing wifi?
Any Wifi Neighbors near by? If so, how many?
jsturess wrote:
In my case with dropping wifi/devices all the time. I have tried to disconnect all satellites, changed the SSID so no devices was connected by wifi, my devices where only connected via cable, the wifi where still dropping from the router, both 2.4 and 5. I have now tried two another routers, same problem on all of them and i have tried all above suggestions, no one helps. I have had problem since day one, different problem in each firmware update.
Before switching to Orbi I had Linksys LRT214 router with Netgear AC1900/R7000 in AP mode this combo was working fine but the signal upstairs was not great, hence swtiching to Orbi.
Here is some answers for the questions asked before:
What is the size of your home? Sq Ft: 1500sq ft
What is the distance between the router and satellite(s)? both under 30ft. The router is in the basement (this is where the Cable enters the house so not many options here)
What channels are you using? Auto?
2.4GHz on Auto (as per recommendation from both Neato and Nest)
5GHz - 40 (switched from 36 ~1 week ago)
Any Wifi Neighbors near by? If so, how many? There are 2 houses both with Wifi within 100ft from mine.
What WPA security modes are you using? WPA2-PSK [AES]
Enable WMM (Wi-Fi multimedia) settings: Enabled
CTS/RTS Threshold (1-2347): 2341
Preamble Mode: Long Preamble
Transmit Power Control: 100%
Enable Daisy-Chain Topology: Off
Enable Implicit BEAMFORMING: Off
Enable MU-MIMO: Off
Enable Fast Roaming: OffAlso I reserved IP addresses for Home Server, Nest Hello, Ecobee Thermostat and Nvidia Shield.
Beamforming should be enabled. MIMO can be if you have MIMO supporting devices.
Basements are not good places for the Base router to be. Main floor is recommended.If under 30 feet in between, this maybe too close. Try 30 feet or beyond if possible.
Find out what channels your neighbors are using and manually set a manual channel farthest from your neighbors. Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. If the NEST and other devices won't connect after setting manual channel, set back to Auto. Change the power output of the RBR from 100% to 75% or 50%. Under Advanced Tab/Advanced Settings/Wireless Settings
NewAccount wrote:
Reset to factory settings at least twice in the lifetime of the device. Not after this firmware upgrade though.
My current settings from Advanced Wifi settings page (and they are being like this for a while):
Enable Daisy-Chain Topology - Off
Enable Implicit BEAMFORMING - Off
Enable MU-MIMO - Off
Enable Fast Roaming 0 Off
NewAccount wrote:
Reset to factory settings at least twice in the lifetime of the device. Not after this firmware upgrade though.
My current settings from Advanced Wifi settings page (and they are being like this for a while):
Enable Daisy-Chain Topology - Off
Enable Implicit BEAMFORMING - Off
Enable MU-MIMO - Off
Enable Fast Roaming 0 OffOkay, great. My $0.02. Run with all 3 advanced wireless settings on.
But given you haven't done a factory reset recently, and the firmware has been churning a lot lately, I'd do it for safe measure. After the system comes up enable the 3 settings.
When I do this myself, I use the hardware method to reset, and I make sure all devices are either disconnected and off the network.
FURRYe38 wrote:
If you have tried other routers and they exhibit the same issue, then your wifi environment and surroundings needs to be looked in to.
What other wifi devices do you have that may be broadcasing wifi?
Any Wifi Neighbors near by? If so, how many?
jsturess wrote:
In my case with dropping wifi/devices all the time. I have tried to disconnect all satellites, changed the SSID so no devices was connected by wifi, my devices where only connected via cable, the wifi where still dropping from the router, both 2.4 and 5. I have now tried two another routers, same problem on all of them and i have tried all above suggestions, no one helps. I have had problem since day one, different problem in each firmware update.
First picture show all wifi network in the house and nearby. Other sending wifi is Netgear arlo pro 2 with 9 cameras, in this picture they both uses channel 1, but i have the same problem when they are on different channels. The second pictures shows the drops from rotuer and three satellites. I also have lot of Philips hue lights and the hue hub is about 5 feet from the router and i also have lot of zwave plus devices and the samsung smartthings v2 hub is also about 5 feet from the router. Could it be one of those that makes/interferes the wifi to drop?
I turned off the netgear arlo, philips hue and the smartthings hub. but it didnt help, still dropping wifi
