NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReallyAnnoyedAF
May 02, 2019Star
Orbi Firmware 2.3.1.60
Welp, anyone have any notes on this thing? It's already downloaded to my router and satellite waiting for me to pull the pin.
- May 03, 2019
Hi,
Just for information, when you're in the Firmware Update page and it downloads new firmware to install, the version number next to both the router and the satellite is a clickable link.
If you click the link, it will show you the release notes of all changes between your currently installed firmware and the update.
Although, this "feature" is not hidden, it's not always obvious that it's there either.
Joostvanderpost
May 06, 2019Aspirant
Thanks for your reply, the modem is a ZTE H369A, did reset the modem after doing the factory reset of the Orbi...
The Orbi is already 2 years in our home and never experienced problems, also the locations did not change...
I have now downgraded the firmware to V2.2.1.212 hoping that version is working stable.... Are there any big changes in the newer firmwares that I need to have?
FURRYe38
May 06, 2019Guru
What mode is your modem working in. Your modem has a router built in already.
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Did you upgrade to v60 and continue to use the system or was a factory reset performed and setup from scratch after v60 was applied?
Joostvanderpost wrote:
Thanks for your reply, the modem is a ZTE H369A, did reset the modem after doing the factory reset of the Orbi...
The Orbi is already 2 years in our home and never experienced problems, also the locations did not change...
I have now downgraded the firmware to V2.2.1.212 hoping that version is working stable.... Are there any big changes in the newer firmwares that I need to have?
- JoostvanderpostMay 06, 2019Aspirant
I did a factory reset twice after updating to V60 because internet was not working
Read the ZTE cannot be set to bridge mode. Have the NG Orbi always in AP mode. Should work isn't it?
- FURRYe38May 06, 2019Guru
Do you have the wireless disabled on the ZTE?
After updating the Orbi to v60, should work well. Others have had good success with v60. Possible some tweeking maybe needed. When you reset did you setup from scratch or load a saved config from file from prior FW version save?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Joostvanderpost wrote:
I did a factory reset twice after updating to V60 because internet was not working
Read the ZTE cannot be set to bridge mode. Have the NG Orbi always in AP mode. Should work isn't it?
- gr8shoMay 06, 2019VirtuosoIt should, yes. The recommendation above your last post suggested disabling wifi on the host router. The host router would still have its DHCP server running to handle address assignments to your devices connected to the Orbi.
Also worth noting that in some Fiber installations, ISP routers can be bypassed and have the Orbi connected directly to the ONT. This would allow the Orbi to run in its native router mode. - JoostvanderpostMay 06, 2019Aspirant
I am tired now of trying so leaving 2.2.1.112 on it for now... hoping it is stable... mayby another day I will try again with your advice. Thanks
- gr8shoMay 06, 2019Virtuoso
Joostvanderpost wrote:
I am tired now of trying so leaving 2.2.1.112 on it for now... hoping it is stable... mayby another day I will try again with your advice. Thanks
That's good if it works and the RBK50 doesn't autoupdate itself. Did you use the manual method of disabling auto update?
- michaelkenwardMay 06, 2019Guru
gr8sho wrote:
The recommendation above your last post suggested disabling wifi on the host router.Not essential.
I don't. But I have different SSIDs on Orbis and router and I am careful about pointing wifi clients at the right SSID.
- gr8shoMay 07, 2019Virtuoso
michaelkenward wrote:
Not essential.
I don't. But I have different SSIDs on Orbis and router and I am careful about pointing wifi clients at the right SSID.
Are you able to control channels to avoid overlap/conflict? Most would not know how to do this and if they left all the radios active and things were acting strangely, would make troubleshooting more complex.
I do enjoy the benefits of single wireless network and assumed most owners would use the Orbi to be their sole wireless system.
- Christian_WMay 08, 2019Star
Just updated my system to Firmware 2.3.1.60 and everything worked just fine.
No hickups during upgrade or something like that.
Backhaul status is showing status "good" and everything looking good so far.
- FURRYe38May 08, 2019Guru
Thank you for letting us know. Enjoy. :smileywink:
Christian_W wrote:
Just updated my system to Firmware 2.3.1.60 and everything worked just fine.
No hickups during upgrade or something like that.
Backhaul status is showing status "good" and everything looking good so far.