Orbi Firmware 2.3.1.60

What is the Mfr and model# of the ISP modem the NG router is connected too? 10.0.0.2-254 would mean that you have router infront of the Orbi RBR. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

Is the Orbi system operating in Router or AP mode?
How do you have the RBS placed? Star formation or linear line out from the RBR? 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

I recommend enabled uPnP as well. 

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DEJW wrote:

I have been trying to get this thing stable again after the upgrade.

Done all the factory resets and both satellites and the router have the correct version.

Vanilla set up other than uPnP disabled and 20/40 co-existence for 2.4G disabled

Can't get either of my 2 satellites to sync now 

Main router works mostly buts drops both wired and wireless from time to time.

I am not an expert on networking, but have been able to get things working following advice in this forum. .44 seemed to be stable and working well for a couple of months so I left it alone.

Are there any other settings I should try on .60 or just go back?

The one thing I do notice is that when things work with the satellites and with devices connected they seem to have IP addresses in the 10.0.0.2-254 range.

On my attached devices page anything with a 192.168.1.100-200 range doesn't seem to work. I know on my iphone when it connects but doesn't have internet connectivity it always has a 192 IP address, if I renew lease it tries to give it a 10.0.0 range that sometimes sticks and sometimes doesn't. When it sticks it works.

Is there something obvious causing this or should I just go back to v.44?

Thanks

 

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DEJW wrote:

Is there something obvious causing this or should I just go back to v.44?

Thanks

 

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Hello.  You'll likely get a better answer if can share a little more info such as who the ISP is and the make and model of the modem or gateway in front of the Orbi.

As FURRYe38 stated, there is a router sitting in front of the Orbi that's already using the 192.168..1.x, so Orbi is smart enough to sense this and adjust itself to use 10.0.0.x subnet to avoid conflict.  Login to the Orbi using a web browser.  If you haven't completed the setup there, it will give you a notice of the adjustment and all connected devices should be on the 10.0.0.x subnet. 

The other thing I've needed to with all of these firnware updates is start over from scratch with a factory reset.  It's the only way I've been able to get a stable and reliable home network.

Modem is Netgear CM500V (16x4) DOCSIS 3.0

ISP is Comcast

I switched to the Netgear modem without WiFi to try and avoid that problem.

It was all working fine with v.44 for a couple of months and I called Comcast at that time to set it correctly so I believe the Modem is set up correctly and I haven't changed anything.

The other thing I have read is to turn of all appliances of the network and then bring it up fresh and add them all again one by one. I am wondering if there are some appliances that haven't been off in a long while and still have old IPs (and maybe have never worked). Would an old IP from a long while ago cause confusion to the orbi?

Home is about 6,000 sq ft on 3 levels and I have the orbi in router mode on the 1st floor in the center of the house and a satellite on the 2nd floor and one in the basement. I run a single wired PC off the router. Basement satellite is probably 15 ft away with a wired Apple TV. 2nd floor one is probably 40ft away with no wired connections

I would move the "Basement satellite is probably 15 ft away with a wired Apple TV." to a farther distance. 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

Is Daisy Chain enabled or disabled for your configuration? 

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DEJW wrote:

Modem is Netgear CM500V (16x4) DOCSIS 3.0

ISP is Comcast

I switched to the Netgear modem without WiFi to try and avoid that problem.

It was all working fine with v.44 for a couple of months and I called Comcast at that time to set it correctly so I believe the Modem is set up correctly and I haven't changed anything.

The other thing I have read is to turn of all appliances of the network and then bring it up fresh and add them all again one by one. I am wondering if there are some appliances that haven't been off in a long while and still have old IPs (and maybe have never worked). Would an old IP from a long while ago cause confusion to the orbi?

Home is about 6,000 sq ft on 3 levels and I have the orbi in router mode on the 1st floor in the center of the house and a satellite on the 2nd floor and one in the basement. I run a single wired PC off the router. Basement satellite is probably 15 ft away with a wired Apple TV. 2nd floor one is probably 40ft away with no wired connections

 

I'll try the "clean" restart and reset this afternoon

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I'll move it further.

Daisy chain is enabled

trying me clean restart now

Try Daisy chain disabled as well...

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DEJW wrote:

I'll move it further.

Daisy chain is enabled

trying me clean restart now

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Yes you can. 

Interesting that it configured a 10. LAN address. Possible it dectected the modem using same 192.168.1.1 string maybe. 

At any rate, let it run and see how it goes.

You can setup IP reservations if needed. 

I would make a backup configuration to file so you have this for any future needs. Helps save time if a reset is needed. 

Enjoy now. :smileywink:

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DEJW wrote:
It’s been a couple of days now and everything seems to be operating well with no noticeable drops. Bringing up from scratch got rid of all my old IP addresses and all now have an address in the 10.0.0.x range. I have not reserved any of them and will probably leave for now to see if I need to. I would prefer to keep as vanilla as possible. I kept daisy chain enabled and did enable uPnP. The only thing not checked it the 20/40 coexistence.
Thanks for the advice guys

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