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Forum Discussion
Kent-M
Jul 05, 2018Follower
Orbi firmware corrupted during update
Orbi app on iPhone showed a firmware update was available, so I initiated update from Orbi app. Router now appears bricked. After update attempt, the power light was flashing red (corrupted firmwar...
FURRYe38
Jul 05, 2018Guru - Experienced User
You can give this a try:
https://kb.netgear.com/22688/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP
Use the TFTP program thats built into windows, do NOT use the on stated in the link. It doesn't work. The one built in with windows does.
You'll need a LAN wired PC connected with the router.
IF this fails, you'll need to contact NG support and ask for an RMA.
I recommend doing any FW updates with a LAN wired PC connected to the router.
bmelvin
Aug 21, 2018Guide
The same thing happened to me. Last Netgear device I ever buy. What do us lowly Mac users do?