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Forum Discussion
Orbi Firmware issue
Just got off the telephone with Spectrum technical support. Last night they found the latest firmware release for Orbi is preventing live streaming from working on their Roku app. They said the iss...
To manually install firmware, go to the support web page for the model of Orbi that you have, click on "Downloads", then on the "plus sign" for "Previous Firmware. Select the version you want to install and download the files for router and satellite. Unpack them ("unzip"). Then go to the web page of the satellite and select "Firmware Update". Then to the web page of the router, Advanced Tab->Administration->Firmware Update, and select "Manual Update".
So, you updated firmware in your Orbi at the time this issue came up?
Not that I doubt the tech support folks at Spectrum, but I struggle to grasp how a change in Orbi firmware will cause a Spectrum application to quit working. Have you activated Disney Circle or Armor on the Orbi?
Thought it would be fun to Google "Spectrum Orbi Roku". First thing that popped up was this:
https://community.roku.com/t5/Channel-Issues-Questions/Spectrum-Channel-Freezes/td-p/537140/page/2