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Forum Discussion
Orbi Firmware issue
Just got off the telephone with Spectrum technical support. Last night they found the latest firmware release for Orbi is preventing live streaming from working on their Roku app. They said the iss...
What FW version do you have loaded?
What is the Mfr and model # of your ISP modem?
I am using an Orbi RBR50 with Firmware version 2.3.5.30. I am running Armor on the Orb. The Spectrm cable modem is a E31U2V1. The H/W version is 2.72.3.
What happens if you disable Armor?
Also there is FW v2.5.1.8 which is released and stable.
Blay wrote:I am using an Orbi RBR50 with Firmware version 2.3.5.30. I am running Armor on the Orb. The Spectrm cable modem is a E31U2V1. The H/W version is 2.72.3.
I successfully upgraded the Orbi RBR50 firmware to version 2.5.1.8. The newer firmware did not make any difference. The video on the Specturm app running on the Roku Streaming Stick + continues to freeze within 10 seconds. I let Spectrum know. Their advice is to ensure the Roku device is running on the 5G not the 2.4G network (which it is). They also suggested to make changes to the Orbi setup configuration so it is optimized for video streaming. I went into orbilogin.com to look for any type of QoS settings but I did not see anything. The RBR50 is set for router not for AP mode. Any suggestions?