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Forum Discussion
Blay
Jan 29, 2020Tutor
Orbi Firmware issue
Just got off the telephone with Spectrum technical support. Last night they found the latest firmware release for Orbi is preventing live streaming from working on their Roku app. They said the iss...
Dslo
Feb 07, 2020Aspirant
Add me to the list of angry customers. How can I not have the ability to disable the Armor/Bitfinder protection?! Just opens up a browser to renew subscription. All of my TV viewing is done through the Spectrum app.
I will never buy Netgear equipment in the future.
jkandcrew
Feb 11, 2020Initiate
I reset my Orbi to factory settings then reinstalled it via the Orbi app just as I did the day I received it. It offered a free trial of Armor and I declined. Spectrum app has been working for almost an hour without freezing. Had to be the Armor security causing it. Just so happened the Spectrum app started freezing around the time the original "free trial" expired.
Joey
- FURRYe38Feb 11, 2020Guru - Experienced User
Glad the reset and not enabling Armor fixed it for you. Yes we have been seeing issues with Armor and people using it. Thankfully a reset and not enabling Armor seems to be the fix for most.
Enjoy. :smileywink:
jkandcrew wrote:I reset my Orbi to factory settings then reinstalled it via the Orbi app just as I did the day I received it. It offered a free trial of Armor and I declined. Spectrum app has been working for almost an hour without freezing. Had to be the Armor security causing it. Just so happened the Spectrum app started freezing around the time the original "free trial" expired.
Joey