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Forum Discussion

Blay's avatar
Blay
Tutor
Jan 29, 2020

Orbi Firmware issue

Just got off the telephone with Spectrum technical support.  Last night they found the latest firmware release for Orbi is preventing live streaming from working on their Roku app.  They said the iss...
scain145's avatar
scain145
Aspirant
Feb 23, 2020

I had this issue using Roku app on Spectrum internet with Orbi.  After hours with support and no resolution I saw this post.  I went into the Orbi app, on left hand upper corner home, settings, security, there is an enable netgear armor which I turned off.  My TVs now work great.  Not sure when they plan to fix this.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 24, 2020

    Thanks for letting us know. Enjoy. :smileywink:

    scain145 wrote:

    I had this issue using Roku app on Spectrum internet with Orbi.  After hours with support and no resolution I saw this post.  I went into the Orbi app, on left hand upper corner home, settings, security, there is an enable netgear armor which I turned off.  My TVs now work great.  Not sure when they plan to fix this.