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Forum Discussion

ChuckinJapan's avatar
Mar 20, 2017
Solved

Orbi firmware status

I was having trouble with my Orbi dropping a wifi connection and then failing to sync with it's satellite when restarted.

 

I just had a firmware update download while checking on my Orbi via my iPhone app. That loaded and restarted the Orbi.

 

How do I check which firmware I have installed on my Orbi RBR50? And how do I check to see if the satellite is also up to date?

 

 

  • Ely's avatar
    Ely
    Mar 20, 2017

    You must use your personal username and password for your Orbi, the username is "admin" all lowercase however the password is what you setup when configuring your Orbi, it  has nothing to do with the NetGear community or website, the router page is hosted in your home inside the Orbi.

5 Replies

    • Ely

       

      Thanks. I also found to my chagrin that the Orbi iPhone app has that information under the device info tab. I now have V1.8.0.6jp.

       

      But his same tab doesn't list any firmware for the satellite. When I tried to check the web interface you included, that required a log in, and my current product and community name and password were not accepted.

       

      So does the satellite require a separate firmware update, or is that automatic when the host is updated?

       

      Of course, I'd also like to know why the log into the web site wasn't successful.

       

      Chuck

      • Ely's avatar
        Ely
        Luminary

        You must use your personal username and password for your Orbi, the username is "admin" all lowercase however the password is what you setup when configuring your Orbi, it  has nothing to do with the NetGear community or website, the router page is hosted in your home inside the Orbi.