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Orbi Firmware update 2.5.0.38 problems
Have a 2 year old RBR50 with 2 satellites - have had no problems until recent update to 2.5.0.38. Everything is working howerever the GUI now has issues when attempting to display devices. The web ...
The reset and setup from scratch on the RBR will probably fix the issues your seeing. Try then when your ready.
RonRolfsen wrote:After several reboots still have the problems (no Main page, no devices attached). I wanted to downgrade to 2.5.0.30 but now when I go to the Advanced-Administration-Firmware Update in the web gui get the:
400 Bad Request
This server does not support the operation requested by your client.
Mobile app does not allow a firmware downgrade as far as I can tell.
Is there a way to telnet into the router and downgrade the firmware?
(have not yet tried reset - saving as last resort since things are 'working')
I updated yesterday via the iOS app. From Version 2.3.5.30.
After the upgrade ALL my devices were randomly (round-robin) blocked via access-control. This morning pretty much ALL my devices were blocked that were roaming between the Router and Satellite.
Except my Macbook which was also blocked but only connected to the Router (wired AND Wireless was blocked - 2 different MAC addresses).
This reminds me of the previous 2.2 upgrade.
Instead of all all the fancy new features and icons Netgrear really needs to focus on getting the Quality control under control.
I do not accept having to do constang Factory resets to fix a Firmware Upgrade as an answer.
At least 2.3.5.30 seems stable (hope it stays this way after I now downgraded back to this version).
The solution I recommend to everyone on here is to stay on 2.3.5.30 if it is stable for you and SKIP this upgrade.
Downloads can be found here for the RBR50/RBS50 Models https://kb.netgear.com/000061080/RBR50-RBS50-Firmware-Version-2-3-5-30
netgear I believe you broke your Backhaul communication again and Access control. Seems like a regression to me.
chrissnv can you tell me how to downgrade the firmware back to the 2.3.5.30 on the RBR50 ? I already downgraded the RBS50.
Beginning with 2.5.0.38 upgrade, I lost iOS download speed as I went to 250+ mbps to 50-ish mbps. Massive lag times would ocurr after typing in a web address as if I was using a hotel wifi where their DNS box was dying or dead.
IOT devices started disconnecting and iOS devices started disconnecting. iPad's were the worst as they would only connect to 1 Satelite afer the upgrade and they disconnected multiple times wihin just a few minutes. Restarts did not fix this issue for iOS devices.
I downgraded to 2.5.0.30 and my iOS speeds have returned to normal. DNS is resolving normally again ( no lag after typing in a web address) and my IOT and iOS devices are staying connected. (Back to Normal).
Sad becuase I have had very good luck with the NG upgrades so far. This upgrade feels like a complete waste of time. I appreciate chrissnv for reccomending the downgrade, as I would now reccomend the same to anyone else who is wondering.
I also downgraded to v2.3.5.30 and it seems to be much more stable.
Huge THANK YOU to chrissnv for posting the firmware links. Downgraded and things are back to normal. Will be checkig the forum in the future before upgrading again.
Cheers,
Shaun.
Agreed: the upgrade broke reliable connectivity (likely with the backhaul) as well as the device name-IP in the GUI (web browser and app).
Reverted back to 2.3.5.30 for both RBR and RBS.
netgearI just recommended your mesh router to a friend earlier in the week. I'll be recalling that opinion today...
js321 wrote:Agreed: the upgrade broke reliable connectivity (likely with the backhaul) as well as the device name-IP in the GUI (web browser and app).
Reverted back to 2.3.5.30 for both RBR and RBS.
netgearI just recommended your mesh router to a friend earlier in the week. I'll be recalling that opinion today...
Here's a better idea.....hold off.....get your system to settle down. Then Do Not do manual updates. Then recommed the Orbi to your friends.
Retired_Member
Well, I've had the orbi for over a year with only minimal complaints (gui). The recent update to 2.5.0.38 was not manual, but recommended by netgear via the web GUI. The reversion to prior firmware must be done manually by design.
I'm not quite sure what you mean by "settling down"? Several days of intermittent throughput / lost connectivity that was quickly resolved by going back to the prior firmware is a fairly good indication that "settling down" wasn't really the prescribed high-tech solution. Of course I did some debugging on the new firmware such as taking out some satellites/clients and trying to power cycle the satellies in different order. Nothing worked.
Please try a factory reset. v38 works. Some users need to factory reset and setup from scratch.
Mine solid past 5 days. The system works well.
js321 wrote:Agreed: the upgrade broke reliable connectivity (likely with the backhaul) as well as the device name-IP in the GUI (web browser and app).
Reverted back to 2.3.5.30 for both RBR and RBS.
netgearI just recommended your mesh router to a friend earlier in the week. I'll be recalling that opinion today...