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Orbi Firmware update 2.5.0.38 problems
Have a 2 year old RBR50 with 2 satellites - have had no problems until recent update to 2.5.0.38. Everything is working howerever the GUI now has issues when attempting to display devices. The web ...
The reset and setup from scratch on the RBR will probably fix the issues your seeing. Try then when your ready.
RonRolfsen wrote:After several reboots still have the problems (no Main page, no devices attached). I wanted to downgrade to 2.5.0.30 but now when I go to the Advanced-Administration-Firmware Update in the web gui get the:
400 Bad Request
This server does not support the operation requested by your client.
Mobile app does not allow a firmware downgrade as far as I can tell.
Is there a way to telnet into the router and downgrade the firmware?
(have not yet tried reset - saving as last resort since things are 'working')
FURRYe38 wrote:Users need to remember to try a factory reset after doing a FW update if they see odd issues and as a last resort to reverting FW. One thing I do regardless of any FW updates for my system. Saw no issues with iphones or speeds over the past week with v38 loaded. Continued to work very well for me.
Good Luck.
As posted by many users....this is BAD advice. NG and most hardware maker will tell you, a factory reset should only be required IF your device is unstable.
I didn't pay 400+ bucks to have to factory reset my equipment each time there is a patch or upgrade. That would make this product (or any other) worthless in my opinion.
Retired_Member wrote:I didn't pay 400+ bucks to have to factory reset my equipment each time there is a patch or upgrade. That would make this product (or any other) worthless in my opinion.
How did you get 2.5.0.38 ??
Try simply power off and repower rather than a reboot or reset.
Only once that I know of my Orbi had to power cycle to get new settings to take after a firmware update.
Simply rebooting from the app didn't do it.
Sometimes a factory reset is needed. Some users have had not to reset. Some have and has helped get there systems working. For these problems, a factory reset and setup from scratch should be tried as a last resort. I had no issues after manually updating FW to v38. Asided the device naming problem found, v38 is stable on my RBK50.
Good Luck.
Retired_Member wrote:I didn't pay 400+ bucks to have to factory reset my equipment each time there is a patch or upgrade. That would make this product (or any other) worthless in my opinion.
2.5.0.38 was installed after alert appeared on my ORBI app. I have 3 satellites . Installation went fine . All devices working , speeds are good BUT the new enhanced device recognition is a joke. The names and types of my 30+ devices are scrambled e.g: Thermostat showing up as a Door Bell, Garage Door as a camera, Laptop as a smart speaker etc. That would be a minor inconvenience IF i were able to manually edit but the changes made via the UI do not always stick. Some do . Seems to be more succesful when editing the details on a computer that is attached to the satellite where the device is incorrect. But not consistent. Like others in this community I also view being asked to rest to install incremental firmware as unreasonable.
There does seem to be a new device recogniction system in place in new FW. The naming of devices is a known issue. Since the behavior of this new system seems to be giving odd problems, I would try a factory reset on the RBR and set up the system from scratch. See if the behavior changes.
Various issues seen with other router mfrs so NG isn't the only one with FW issues. Maybe done differently however problem abound throughtout the router communities. Been like this for years. I do wish there was more in house testing before release to public.
texjones wrote:2.5.0.38 was installed after alert appeared on my ORBI app. I have 3 satellites . Installation went fine . All devices working , speeds are good BUT the new enhanced device recognition is a joke. The names and types of my 30+ devices are scrambled e.g: Thermostat showing up as a Door Bell, Garage Door as a camera, Laptop as a smart speaker etc. That would be a minor inconvenience IF i were able to manually edit but the changes made via the UI do not always stick. Some do . Seems to be more succesful when editing the details on a computer that is attached to the satellite where the device is incorrect. But not consistent. Like others in this community I also view being asked to rest to install incremental firmware as unreasonable.
