NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RonRolfsen
Oct 24, 2019Guide
Orbi Firmware update 2.5.0.38 problems
Have a 2 year old RBR50 with 2 satellites - have had no problems until recent update to 2.5.0.38. Everything is working howerever the GUI now has issues when attempting to display devices. The web ...
- Nov 02, 2019
The reset and setup from scratch on the RBR will probably fix the issues your seeing. Try then when your ready.
RonRolfsen wrote:After several reboots still have the problems (no Main page, no devices attached). I wanted to downgrade to 2.5.0.30 but now when I go to the Advanced-Administration-Firmware Update in the web gui get the:
400 Bad Request
This server does not support the operation requested by your client.
Mobile app does not allow a firmware downgrade as far as I can tell.
Is there a way to telnet into the router and downgrade the firmware?
(have not yet tried reset - saving as last resort since things are 'working')
FURRYe38
Nov 02, 2019Guru - Experienced User
The reset and setup from scratch on the RBR will probably fix the issues your seeing. Try then when your ready.
RonRolfsen wrote:After several reboots still have the problems (no Main page, no devices attached). I wanted to downgrade to 2.5.0.30 but now when I go to the Advanced-Administration-Firmware Update in the web gui get the:
400 Bad Request
This server does not support the operation requested by your client.
Mobile app does not allow a firmware downgrade as far as I can tell.
Is there a way to telnet into the router and downgrade the firmware?
(have not yet tried reset - saving as last resort since things are 'working')
RonRolfsen
Nov 11, 2019Guide
Over the weekend reset the router (but not the satellites) - rebooted and now it seems to be working. What was very odd was that the reset did not wipe out the settngs (password, static IP addresses) - so it seems as if it did not do a complete reset from scratch (not complaining but not what was expected, and yes, I did the reset correctly). In any case it has now been up for 24 hrs and recognizes all the devices and satellites and no issues with the web GUI. Thanks for the help and comments.