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Orbi Firmware Update 2.5.0.38
Does anyone have any details on this new firmware upgrade?
Release Notes:
[Bug Fix] Fixes issues with the Apple HomeKit connectivity.
[Bug Fix] Fixes the wireless crash and reboot issue when the router is under stress.
[Bug Fix] Fixes the WiFi disconnection and IOT issue.
[Bug Fix] Fixes the guest isolation issue for multicast and broadcast traffic between the main host and guest.
[Bug Fix] Fixes the Ethernet backhaul boot-sequence issue.
[Bug Fix] Updates the OpenVPN certificate from MD5 to SHA-256.
[New Features and Enhancements] Enhances the device recognition mechanism of the attached devices list.
[Bug Fixes] Fixes the compatibility issue with Sonos devices.
I have an RBR50 with one RBS50 satellite with a separate cable modem, and everything has been running smoothly until I upgraded to firmware version 2.5.0.38 yesterday. Since then, my iPhone (11 Pro Max iOS version 13.2) has been experiencing intermittent loss of connectivity issues where it will just stop being able to connect to the Internet and requires a reboot to fix. I noticed in my Orbi logs that it does seem to be doing DHCP requests quite often, but based on older posts, this seems to be normal behavior and shouldn't be an issue. I replaced the last six digits of my MAC address with xx:
[DHCP IP: 192.168.1.21] to MAC address 7c:a1:ae:xx:xx:xx, Wednesday, October 30, 2019 08:34:34
[DHCP IP: 192.168.1.21] to MAC address 7c:a1:ae:xx:xx:xx, Wednesday, October 30, 2019 08:22:29
[DHCP IP: 192.168.1.21] to MAC address 7c:a1:ae:xx:xx:xx, Wednesday, October 30, 2019 05:29:08
[DHCP IP: 192.168.1.21] to MAC address 7c:a1:ae:xx:xx:xx, Wednesday, October 30, 2019 05:13:07
It appears that the DHCP requests are coming in after the phone wakes from sleep after it's been sitting idle for awhile.
My Macbook Pro laptops don't seem to have this issue. Anyone else run into this? Is Netgear aware of it and working on a fix? Thanks!
What is the Mfr and model# of the ISP modem the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update? Power OFF The ISP modem for 30 seconds then back on then walk thru the setup wizard after doing a factory reset?
mtowle wrote:I have an RBR50 with one RBS50 satellite with a separate cable modem, and everything has been running smoothly until I upgraded to firmware version 2.5.0.38 yesterday. Since then, my iPhone (11 Pro Max iOS version 13.2) has been experiencing intermittent loss of connectivity issues where it will just stop being able to connect to the Internet and requires a reboot to fix. I noticed in my Orbi logs that it does seem to be doing DHCP requests quite often, but based on older posts, this seems to be normal behavior and shouldn't be an issue. I replaced the last six digits of my MAC address with xx:
[DHCP IP: 192.168.1.21] to MAC address 7c:a1:ae:xx:xx:xx, Wednesday, October 30, 2019 08:34:34
[DHCP IP: 192.168.1.21] to MAC address 7c:a1:ae:xx:xx:xx, Wednesday, October 30, 2019 08:22:29
[DHCP IP: 192.168.1.21] to MAC address 7c:a1:ae:xx:xx:xx, Wednesday, October 30, 2019 05:29:08
[DHCP IP: 192.168.1.21] to MAC address 7c:a1:ae:xx:xx:xx, Wednesday, October 30, 2019 05:13:07
It appears that the DHCP requests are coming in after the phone wakes from sleep after it's been sitting idle for awhile.
My Macbook Pro laptops don't seem to have this issue. Anyone else run into this? Is Netgear aware of it and working on a fix? Thanks!
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
wow....I believe this has been covered.
Off the top of my head, I don't know the make/model of the cable modem that I own, but nothing on it has changed, and other devices on my network aren't having the same problem of losing Internet connectivity, so I don't think it's a modem issue. I haven't done a factory reset of the Orbi, and I cringe at the thought of doing that. I'm just wondering if anyone else has run into the issue and if Netgear is aware of it. Thanks!
For some users, a reset and setup from scratch is needed. Others have post it has resolved there issues.
Just checking to see if there is a router built in to the modem is all.
I manually installed this v38 FW on my system, factory reset and setup from scratch. Other than a known device naming issue. System ran for a good solid week with ZERO issues.
mtowle wrote:Off the top of my head, I don't know the make/model of the cable modem that I own, but nothing on it has changed, and other devices on my network aren't having the same problem of losing Internet connectivity, so I don't think it's a modem issue. I haven't done a factory reset of the Orbi, and I cringe at the thought of doing that. I'm just wondering if anyone else has run into the issue and if Netgear is aware of it. Thanks!
FURRYe38 wrote:For some users, a reset and setup from scratch is needed. Others have post it has resolved there issues.
Just checking to see if there is a router built in to the modem is all.
The real questions should be..."did your system work before the FW update?"
mtowle wrote:Off the top of my head, I don't know the make/model of the cable modem that I own, but nothing on it has changed, and other devices on my network aren't having the same problem of losing Internet connectivity, so I don't think it's a modem issue. I haven't done a factory reset of the Orbi, and I cringe at the thought of doing that. I'm just wondering if anyone else has run into the issue and if Netgear is aware of it. Thanks!
2.5.0.38 has issues. Do a search.