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MikeG63's avatar
MikeG63
Apprentice
Oct 22, 2019
Solved

Orbi Firmware Update 2.5.0.38

Does anyone have any details on this new firmware upgrade?
  • espcar's avatar
    espcar
    Oct 22, 2019

    Release Notes:
    [Bug Fix] Fixes issues with the Apple HomeKit connectivity.
    [Bug Fix] Fixes the wireless crash and reboot issue when the router is under stress.
    [Bug Fix] Fixes the WiFi disconnection and IOT issue.
    [Bug Fix] Fixes the guest isolation issue for multicast and broadcast traffic between the main host and guest.
    [Bug Fix] Fixes the Ethernet backhaul boot-sequence issue.
    [Bug Fix] Updates the OpenVPN certificate from MD5 to SHA-256.
    [New Features and Enhancements] Enhances the device recognition mechanism of the attached devices list.
    [Bug Fixes] Fixes the compatibility issue with Sonos devices.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 04, 2019

What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

 

Has a factory reset and setup from scratch been performed since last FW update? 
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://www.youtube.com/watch?v=ePZSc7vnRlQ

Alanandstaci wrote:
Ever since i updated, I have had issues with my wifi slowing way down, almost to 10 or 15 when I normally get near 300. Then I have to reboot and it works for a while. Then it happens again. Please help I have the RBR50 V2

 

Retired_Member's avatar
Retired_Member
Nov 04, 2019
FURRYe38 wrote:

What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

 

Has a factory reset and setup from scratch been performed since last FW update? 
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://www.youtube.com/watch?v=ePZSc7vnRlQ

Alanandstaci wrote:
Ever since i updated, I have had issues with my wifi slowing way down, almost to 10 or 15 when I normally get near 300. Then I have to reboot and it works for a while. Then it happens again. Please help I have the RBR50 V2

FYI...the OP is:  Orbi Firmware Update 2.5.0.38 so why are you asking all of these of questions.  Just tell to them to revert their firmware.

 

  • ryanaroha's avatar
    ryanaroha
    Star
    Nov 05, 2019
    Retired_Member wrote:
    FURRYe38 wrote:

    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

    What is the distance between the router and satellite(s)? ... What channels are you using? Auto? ... Any Wifi Neighbors near by? If so, how many? .. Has a factory reset and setup from scratch been performed since last FW update? 
    https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
    https://www.youtube.com/watch?v=ePZSc7vnRlQ

    Alanandstaci wrote:
    Ever since i updated, I have had issues with my wifi slowing way down, almost to 10 or 15 when I normally get near 300. Then I have to reboot and it works for a while. Then it happens again. Please help I have the RBR50 V2

    FYI...the OP is:  Orbi Firmware Update 2.5.0.38 so why are you asking all of these of questions.  Just tell to them to revert their firmware.

    Agreed. About 12 hours ago I finally did the downgrade to v2.3.5.30. First the satellite, then after I noticed no improvement, did the RBR as well. Since then I'm back to the way things have been for years -- i.e., my laptop hasn't dropped off the wifi a single time.