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Forum Discussion
Solved
Orbi Firmware Update 2.5.0.38
Does anyone have any details on this new firmware upgrade?
Release Notes:
[Bug Fix] Fixes issues with the Apple HomeKit connectivity.
[Bug Fix] Fixes the wireless crash and reboot issue when the router is under stress.
[Bug Fix] Fixes the WiFi disconnection and IOT issue.
[Bug Fix] Fixes the guest isolation issue for multicast and broadcast traffic between the main host and guest.
[Bug Fix] Fixes the Ethernet backhaul boot-sequence issue.
[Bug Fix] Updates the OpenVPN certificate from MD5 to SHA-256.
[New Features and Enhancements] Enhances the device recognition mechanism of the attached devices list.
[Bug Fixes] Fixes the compatibility issue with Sonos devices.
Without getting into all the things to try I am just posting this an observed performance change.
On a 2018 Macbook Pro on Firmware V 2.5.0.38 I am experiencing ½ to ¼(or less) the 802.11AC throughput vs. the previous version of firmware.
460-585 mps on 2.3.5.30 from Mac OS wifi details and 520/41.2 from Speedtest app
40-180 mbps on 2.5.0.38from Mac OS wifi details and 86/23.9 from Speedtest app
Observed using WiFi details AND WiFi explorer.
Both observations on WiFi Explorer show Chan 48, 90% signal strength, SNR 54dB readings with both versions of firmware.
Laptop and Router locations unchanged.
Tried everything except factory reset/paper clip simply because I dont want to and dont feel I should need to with a public firmware release (with beta firmware versions this is a given that a factory reset is done)
Of note (if it makes any difference) I am running the Armor protection on the RBR (for both tests).
Have reverted back to 2.3.5.30 and will wait for next rev of FW.
wchp wrote:On a 2018 Macbook Pro on Firmware V 2.5.0.38 I am experiencing ½ to ¼(or less) the 802.11AC throughput vs. the previous version of firmware.
460-585 mps on 2.3.5.30 from Mac OS wifi details and 520/41.2 from Speedtest app
40-180 mbps on 2.5.0.38from Mac OS wifi details and 86/23.9 from Speedtest app
Observed using WiFi details AND WiFi explorer.
Both observations on WiFi Explorer show Chan 48, 90% signal strength, SNR 54dB readings with both versions of firmware.
Laptop and Router locations unchanged.
Tried everything except factory reset/paper clip simply because I dont want to and dont feel I should need to with a public firmware release (with beta firmware versions this is a given that a factory reset is done)
Of note (if it makes any difference) I am running the Armor protection on the RBR (for both tests).
Have reverted back to 2.3.5.30 and will wait for next rev of FW.
OK... finally decided to give a hard reset a try.
1) Upgraded from 2.3.5.30 to 2.5.0.38 (Tested and till same speed issue)
2) Applied Hotfix 2.5.0.40 (tested and still same speed issue)
AND STILL exactly the same problem.
3) Paperclip reset the router and both Satallites from scratch
Exact same problem still as listed above making NO changes to the factory config other than the firmware rev.
4) Manually entered my standard config.
Still:
"460-585 mps on 2.3.5.30 from Mac OS wifi details and 520/41.2 from Speedtest app
40-180 mbps on 2.5.0.38from Mac OS wifi details and 86/23.9 from Speedtest app"
SO... went to Costco and purchased a brand new RBK53S system
1) Upgraded from 2.3.5.xx (firmware it shipped with) to 2.5.0.38
2) Applied Hotfix 2.5.0.40
3) Tested WiFi speed and same poor performance on new system as my old one.
3) Downgraded the NEW RBK53S system to 2.3.5.30 AND... silly thing, WiFi speeds and connectivity back to normal.
I dont see a hard reset resolving the performance issues that are presenting themselves in my environment (CM-1100 --> RBK53)
with either my 1 year old RBK53 or a brand new RBK53S
I dont have PC or Android devices to test with but the WiFi slowdown is significant on my 2018 Mackbook Pro and iPhone Xs.
Thanks for trying the reset and letting us know.
Keep what works for you loaded.
wchp wrote:
wchp wrote:On a 2018 Macbook Pro on Firmware V 2.5.0.38 I am experiencing ½ to ¼(or less) the 802.11AC throughput vs. the previous version of firmware.
460-585 mps on 2.3.5.30 from Mac OS wifi details and 520/41.2 from Speedtest app
40-180 mbps on 2.5.0.38from Mac OS wifi details and 86/23.9 from Speedtest app
Observed using WiFi details AND WiFi explorer.
Both observations on WiFi Explorer show Chan 48, 90% signal strength, SNR 54dB readings with both versions of firmware.
Laptop and Router locations unchanged.
Tried everything except factory reset/paper clip simply because I dont want to and dont feel I should need to with a public firmware release (with beta firmware versions this is a given that a factory reset is done)
Of note (if it makes any difference) I am running the Armor protection on the RBR (for both tests).
Have reverted back to 2.3.5.30 and will wait for next rev of FW.
OK... finally decided to give a hard reset a try.
1) Upgraded from 2.3.5.30 to 2.5.0.38 (Tested and till same speed issue)
2) Applied Hotfix 2.5.0.40 (tested and still same speed issue)
AND STILL exactly the same problem.
3) Paperclip reset the router and both Satallites from scratch
Exact same problem still as listed above making NO changes to the factory config other than the firmware rev.
4) Manually entered my standard config.
Still:
"460-585 mps on 2.3.5.30 from Mac OS wifi details and 520/41.2 from Speedtest app
40-180 mbps on 2.5.0.38from Mac OS wifi details and 86/23.9 from Speedtest app"
SO... went to Costco and purchased a brand new RBK53S system
1) Upgraded from 2.3.5.xx (firmware it shipped with) to 2.5.0.38
2) Applied Hotfix 2.5.0.40
3) Tested WiFi speed and same poor performance on new system as my old one.
3) Downgraded the NEW RBK53S system to 2.3.5.30 AND... silly thing, WiFi speeds and connectivity back to normal.
I dont see a hard reset resolving the performance issues that are presenting themselves in my environment (CM-1100 --> RBK53)
with either my 1 year old RBK53 or a brand new RBK53S
I dont have PC or Android devices to test with but the WiFi slowdown is significant on my 2018 Mackbook Pro and iPhone Xs.
