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Forum Discussion
Orbi Firmware Update 2.5.0.40
Does anyone know what's in 2.5.0.40? All I can see from the software release is "Updates the https certificate" - it's described as a Hot Fix, but I would love to see a tad more detail. I had...
IF your network is working, why would you want to upgrade?
Retired_Member wrote:IF your network is working, why would you want to upgrade?
If there are possibly security fixes in a new firmware version why would you NOT want to upgrade? They release these firmware updates to resolve known issues.
HazardousTim wrote:
If there are possibly security fixes in a new firmware version why would you NOT want to upgrade? They release these firmware updates to resolve known issues.You raise a good question. For me, it is a "Risk/Reward" calculation. Yes, new firmware often "fixes things", but they not be features that I rely on. Netgear's track record with Orbi firmware updates is abysmal. This latest fiasco is not the first time that people who updated Orbi firmware faced horrible problems that sucked their time and energy to the point that they "went back."
With my Windows PC and my Linux machines, I regularly update software. With the Orbi, I have learned to "wait and see". I agree with Retired_Member that "If it ain't broke, don't fix it." Where I differ is that sometimes things actually are broken and I am simply not aware of it. If new Orbi firmware comes out. People install it and exclaim, "FINALLY, so-and-so is FIXED." (and nothing got broken along the way), I will probably update. With 2.5.0.38/40, it looks like, "Run Bambi. Run."
What I waiting to hear is if anyone has upgrade to 2.5.0.40 from a version other than 2.5.0.38 without encountering any issues (like 2.3.5.30). I would like the security certificate update of the expired Aug security certificate, but after the issues of 2.5.0.38 no way am I updating first to 2.5.0.38.
They only thing I believe is in the update is the security certificate which should have been updated months ago. Notice the hot fix is a beta indicating this is a new process which Netgear threw together after missing putting the security certificate in 2.5.0.38. How many hot fixes has Netgear done previously on the Orbi?
It's disappointing Netgear provides next to no info (a single line) on what's in the hot fix. It's also disappointing that no one from Netgear will post on this forum on these issues and when they'll be addressed.
Wire1852 wrote:It's disappointing Netgear provides next to no info (a single line) on what's in the hot fix. It's also disappointing that no one from Netgear will post on this forum on these issues and when they'll be addressed.
Likewise I am extremely disappointed with the lack of support from NG. I have had multiple tickets opened with them on the Orbi due to firmware bugs. They even replaced my RBR50 under RMA once to try to fix the DNS resolver issues that it had with earlier firmware. All that their support can suggest is resetting back to factory and programming the settings manually. However even with the V2.5.0.38 release, this does not fix the device naming issue.
NG support likewise cannot give the customers any expected timeline for fixes to the firmware. Their regression testing (if they even do regression testing) should have caught the device naming bug before the V2.5.0.38 release. The v40 hot fix does not address this issue either.
I just this week checked these Community Forums for support since NG tech support is extremely lacking even with extended warranty support on my system. I have never had so many issues with any network or computer hardware in my last 35+ years in the tech industry.
