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Forum Discussion
Orbi Firmware Update 2.5.0.40
Does anyone know what's in 2.5.0.40? All I can see from the software release is "Updates the https certificate" - it's described as a Hot Fix, but I would love to see a tad more detail. I had...
Hi all,
I spoke with NETGEAR support.
Netgear refers to the .30 as “the last stable version” this version does not have the device naming issues. I will not upgrade to .40 seems a very small fix and existing problems still occur.
I spoke with NETGEAR support.
Netgear refers to the .30 as “the last stable version” this version does not have the device naming issues. I will not upgrade to .40 seems a very small fix and existing problems still occur.
AND WHY DOESN'T NETGEAR POST AN ANNOUNCEMENT ON THESE FORUMS THAT 2.3.5.30 IS "THE LAST STABLE VERSION"?
AND WHY DOESN'T NETGEAR POST AN ANNOUNCEMENT ON THE NETGEAR DOWNLOAD SITE THAT 2.3.5.30 IS "THE LAST STABLE VERSION"?
Whoever is the Program Manager for the Orbi Firmware Development should be fired immediately. After 2 failed firmware releases credibility is gone.
EduardH wrote:
Hi all,
I spoke with NETGEAR support.
Netgear refers to the .30 as “the last stable version” this version does not have the device naming issues. I will not upgrade to .40 seems a very small fix and existing problems still occur.
Here's my thought on the current NG firmware testing/ implementation:
When a firmware is believed to be ready for first time release, it is made available by way of the Orbi login - user manually updates.
This firmware may have 'bugs' which hopefully will be reported, NG responds, fixes, and re-issues (same number?) the firmware, this time as a auto push for it is felt all bugs have been worked out.
Under this process, those that choose to manually upgrade their firmware in essence have become a part of the beta tester group.
I say this for I don't perform manual updates, yet over time (6 months) my firmware is updated with firmware that back 6 months ago was full of problems, yet my network continues to hum along with No changes on my part.
Just my 2 cents. Your mileage may vary.
Since you don't do manual updates you really aren't aware of the current process. If you login to the router through the web and go to firmware updates you see an online update page & a manual update page. The online web page indicates if there is a new update and you can update if desired. The manual web page requires you to first download the firmware you want installed & then you install it.
If Netgear tells you new software is ready to be installed & you install it & encounter problems, the user is not responsible for this blunder, Netgear is.
You seem to be sold on auto updates yet people have reported that their system was auto update to V 2.5.0.38 and then they had to rollbacked to a more stable version. Netgear has not indicated what the requirements are for an update to done on a specific system or user. By your logic since you depended on the auto update to be ok and it was bad, then you're partially to blame for Netgear mistakes.:smileysad: Bottomline - it's totally Netgear's screwup.
Netgear's Orbi won a lot of awards/recommendations this year. I wonder what the response will be in 6 months when those organizations update people on the product's stability & Netgear's support to it?
Retired_Member wrote:Under this process, those that choose to manually upgrade their firmware in essence have become a part of the beta tester group.
I say this for I don't perform manual updates, yet over time (6 months) my firmware is updated with firmware that back 6 months ago was full of problems, yet my network continues to hum along with No changes on my part.
Just my 2 cents. Your mileage may vary.
Wire1852 wrote:Since you don't do manual updates you really aren't aware of the current process.
Never said I'm not aware of what's going on. I login and see that a update is available, I choose to pass. The process you describe, I'm fully aware. Been playing this game for years.
If Netgear tells you new software is ready to be installed & you install it & encounter problems, the user is not responsible for this blunder, Netgear is.
Perhaps, But it was an option. My position is why would anyone update IF your system is working?
You seem to be sold on auto updates yet people have reported that their system was auto update to V 2.5.0.38 and then they had to rollbacked to a more stable version. Netgear has not indicated what the requirements are for an update to done on a specific system or user. By your logic since you depended on the auto update to be ok and it was bad, then you're partially to blame for Netgear mistakes.:smileysad: Bottomline - it's totally Netgear's screwup.
And again, I never claim the process I described here to be 100% accurate. IF I rely solely on auto updates then encounter a problem, I don't blame myself for I did nothing. IF I'm looking to blame anyone I would look to NG. If I 'HAD' to blame myself it would be for the original purchase. But then most router companies pretty much follow the same process. Some better than others.
At the end of the day, I'm not the one in this community complainning about a firmware that I manually installed only to have it foul up my network. And if I did, I'm pretty sure I wouldn't post (might read) my complaint only to be feed 1000 questions about everything unrelated to the real problem.
Retired_Member wrote:Under this process, those that choose to manually upgrade their firmware in essence have become a part of the beta tester group.
I say this for I don't perform manual updates, yet over time (6 months) my firmware is updated with firmware that back 6 months ago was full of problems, yet my network continues to hum along with No changes on my part.
Just my 2 cents. Your mileage may vary.
Beta testers... Hmmmm...when I worked in Web Testing and there was little to no Regression or QA testing (because no one wants to ever pay for thorough testing) we called this the **T.I.P** method...
*Test In Production*What a mess!
I also had loads of issues with .38 (particularly, slow/dropping WiFi on iPad devices). I have since downgraded to .30 and all those problems have gone away.
Not getting NG anymore after this router. :smileyindifferent:
Alos, as someone who just purchased an Orbi in the past month, and who immediately just went ahead and downloaded the most recent firmware update (.038) , why wouldn't Netgear make their MOST STABLE version available for download?
I'm not a supertech genius, but I'm experiencing connectivity issues (on just two Apple devices) and trying to troubleshoot. I'd like, before going through the hassle of boxing it up and returning it, the option to use THE MOST STABLE FIRMWARE. Why wouldn't a company allow that?
Now they get my return.
OHChristine wrote:Alos, as someone who just purchased an Orbi in the past month, and who immediately just went ahead and downloaded the most recent firmware update (.038) , why wouldn't Netgear make their MOST STABLE version available for download?
I'm not a supertech genius, but I'm experiencing connectivity issues (on just two Apple devices) and trying to troubleshoot. I'd like, before going through the hassle of boxing it up and returning it, the option to use THE MOST STABLE FIRMWARE. Why wouldn't a company allow that?
Now they get my return.
I have to ask.....define 'downloaded'
How was this performed? After the initial install?
Through the app.
I did not manually download the update.
I clicked the button "check for updates." And then followed the prompts.