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revjeh's avatar
revjeh
Follower
Sep 16, 2019

Orbi firmware update stalled

RBS50Firmware update has stalled.   15 minutes and counting.  Satellite updated just fine.  Now the router update has hung.  Suggestions?

 

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What app or browser are you using? 

    Try powering OFF the RBR and RBS, do they come back to ready with wired PC and web browser to access the RBRs web page? If so, I recommend downloading the FW update files for the RBR and RBS and manually install them using IE11, FF or Opera browser with a wired PC. Update the RBS first, then the RBR lastly.

     

    What Mfr and model# ISP modem do you have connected to the RBR? 


    revjeh wrote:

    RBS50Firmware update has stalled.   15 minutes and counting.  Satellite updated just fine.  Now the router update has hung.  Suggestions?