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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
My orbi router is doing the same thing. 2-3 times per day my main unit reboots, ever since this last firmware update. I plan to call support soon, this update definitely broke my device.
Full reset didn't change anything. However, removing the back haul Ethernet cat6 cable reduced the frequency of going offline with the internet to 1-2 times as day from 6-8 times a day.
I did notice something though... The router is technically still connected to the internet it just won't enable devices to connect.
I am still able to refresh my IP lease and do other router maintenance like checking for firmware updates via a browser connection to the router but no device can connect until I soft reset. On top of that when the router goes offline the iOS app is only good for resetting the router. Via the iOS so I cannot check for firmware updates like I can via the browser connected directly.
Situation more manageable but still not reliable like before this latest firmware.
Prior to this latest firmware I could go months without ever having a connection loss...it was truly an amazing change from the other routers I've struggled with over the years.
I did notice something though... The router is technically still connected to the internet it just won't enable devices to connect.
I am still able to refresh my IP lease and do other router maintenance like checking for firmware updates via a browser connection to the router but no device can connect until I soft reset. On top of that when the router goes offline the iOS app is only good for resetting the router. Via the iOS so I cannot check for firmware updates like I can via the browser connected directly.
Situation more manageable but still not reliable like before this latest firmware.
Prior to this latest firmware I could go months without ever having a connection loss...it was truly an amazing change from the other routers I've struggled with over the years.
So the satellites were wired to the router? If so, was Daisy Chain enabled or disabled? IT should be disabled when using wired back haul for the satellites.
What is the Mfr and model# of the ethernet switch if one is in the configuration.
PhloyBoy wrote:
Full reset didn't change anything. However, removing the back haul Ethernet cat6 cable reduced the frequency of going offline with the internet to 1-2 times as day from 6-8 times a day.
I did notice something though... The router is technically still connected to the internet it just won't enable devices to connect.
I am still able to refresh my IP lease and do other router maintenance like checking for firmware updates via a browser connection to the router but no device can connect until I soft reset. On top of that when the router goes offline the iOS app is only good for resetting the router. Via the iOS so I cannot check for firmware updates like I can via the browser connected directly.
Situation more manageable but still not reliable like before this latest firmware.
Prior to this latest firmware I could go months without ever having a connection loss...it was truly an amazing change from the other routers I've struggled with over the years.
