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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
BBQNOOB
Sep 20, 2018Guide
It is my hypothesis, of which I have no evidence, that it is possible netgear wrecked a bunch of orbis in an effort to force more purchases of newer gear.
My system is almost useless at this point and I am going to have to buy another device. If anyone knows of any class action lawsuits, please let's talk.
tsig
Sep 20, 2018Luminary
balderdash. You may be having problems, but the vast majority of these systems are working just fine.
- steve8411Sep 20, 2018Apprentice
Or maybe those folks just dont realize that the Orbi is the culprit...
For the longest time, I was blaming Apple because my Apple products seemed to be the only devices having issues ...
Turns out, it's the flawed Orbi software ... then after paying greater attention, I discovered other devices were losing the connection while showing connected ...
- BBQNOOBSep 20, 2018Guide
Is there a way to roll back and block auto updates?
NETGEAR: what is your plan to fix this problem?
- BBQNOOBSep 20, 2018Guide
Hello, what evidence do you have that the vast majority of systems are working fine? And if it's true, why does it make it okay that they broke mine?
- radamchakSep 20, 2018Guide
So I'm with you.. As I understnad it, the firmware release is temporary until a permanent fix is found. In any event, while my uoload/download speed is fine, I think the ORbi system is not very well compatible with Homekit. My Homekit device - Liftmaster - continues to experience outages.
- TanMan1217Sep 21, 2018Guide
My RBR40 and two RBW30 satellites are working fine on 2.1.4.16. Most devices have perfect wireless connectivity, except for one. My Samsung TV in my bedroom was experiencing wireless dropouts while streaming, but I purchased an Amazon Fire Stick for that TV and now that wireless connection is rock solid too.
The only change I made to the default configuration was to split the 2.5Ghz and 5Ghz bands via the telnet interface when I first got the Orbi, which really fixed my connectivity. For anyone who thinks I'm not having problems because my network is simple, here's a description.
My network consists of both wired and wireless devices. Plugged into the RBR40 are 3 devices - an Ooma @ 100mb/s, a 8-port D-Link Gigabit switch DGS-1008G, and an 8-port Monoprice Gigabit switch, not including the Arris TM-1602 cable modem that provides the 400 mb/s down, 50mb/s up internet connection. The D-Link switch has 4 1gb/s desktops and a Dell 3130cn @ 100mb/s.The Monoprice switch is for the lab, which currently has no devices connected, but sometimes has 3 or more.
I have a center hall colonial with about 4500 sq ft with 2 floors and a half basement. The RBR40 is centered at the back of the house on the main floor, where all the wired devices are. One RBW30 is upstairs near the center of the house at the end with 3 bedrooms (furthest from the master bedroom). The other RBW30 is in the basement close to the center of the house, and close to the basement stairs. Both RBW30's are about 50 feet from the RBR40, and the connection is listed as GOOD.
I have around 20 to 40 wireless devices connected at any given time. There are around 10 cell phones, 6 laptops, 2 desktops, 4 TV's, 5 game systems, and another half dozen assorted devices. When guests come over, many also connect wirelessly. I even get a reasonable wireless signal on the 2.4Ghz band out by the far end of the pool, about 100 feet away from the RBR40. That connection is a bit sporadic, but it's understandable at that extreme distance.