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Forum Discussion
mojoprime
Dec 23, 2017Aspirant
Orbi firmware update v2.1 fail
ok, i'm trying to manually update the firmware. so i got through the login page, get to the advance menu, click on manual, select my satellite and tap the update button. this is what i get -- on Safa...
mojoprime
Jan 03, 2018Aspirant
Darren, should i wait until the firmware update is officially reposted?
DarrenM
Jan 03, 2018Sr. NETGEAR Moderator
You can wait if you do not need the new features of circle parental controls and ethernet back haul but when trying to manually load the firmware did you unzip the file you downloaded before trying to load it onto the orbi unit?
- mojoprimeJan 04, 2018Aspirant
yes, i tried to upload the unzipped file.
- mojoprimeJan 04, 2018Aspirant
the problem is that i never get to the point where i upload the firmware. as soon as a click the button to select the satellite for upgrading, and then click update, a new window opens with the message i originally posted. it happens immediately. it opens a URL with the router address slash fwupdate.html.
- guzzijasonJan 04, 2018Apprentice
Just go to the main page of the satellite (remove the filename fromt he end fo the URL), login there, and then go to the fw update link.