Orbi Firmware Upgrades (Update Failed on RBR30s)

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dfilip wrote:

Dear NETGEAR Community,

I have an Orbi Mesh consisting of an RBR40 router and two RBW30 satellites.

From the Online Update page of the router (Advanced => Administration => Firmware Update), I get 'Downloading firmware' messages x3, one for the RBR40 router and two for RBW30 satellites.

The satellite RBR30s change after about a minute from 'Downloading firmware' to 'Waiting for connection' to 'Update failed'. The RBR40 router changes to 'V2.7.4.24', which presumable is the most current version? For the RBR40, yes. 

And yes, I have tried power cycling the RBR30s before trying to update them (which is hint I found elsewhere).

Moreover, I am currently running V2.6.2.6 on the satellite RBR30's, and when I Google that, I get this page from NETGEAR:

https://www.netgear.com/support/product/RBW30.aspx#download

So it looks like I am running the most current version of the RBR30 firmware (2.6.2.6)? For the RBW30s, yes. Or is there a later version that I need to download elsewhere? But I am current, the why does it keep trying to download an update and then tell me it fails? Is that just a known bug?

Also, the 'Update All' button is greyed out, presumably because the RBR30 updates fail? So I can't use that.

Please advise whether anyone else is experiencing this, and if so, is there a work-around?

 

Has a factory reset and setup from scratch been performed since last FW update? 

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