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Forum Discussion
Orbi Firmware v2.5.0.38
Hello Orbi Community,
As you may be aware, there has been a new firmware version available for the RBR50 & RBS50. To access the firmware version, please use the links below:
RBR50: v2.5....
Hi All,
I decided to do the factory reset due to problems previously highlighted - dropped WiFi, no devices being shown...
Anyway the first reset ws not great - more or less the same issues - the second reset, a week later, was better. Some hints.
1. Delete the Orbi App from your phone, reboot the phone, reinstall.
2. When setting up after the reset don't rename the WiFi SSID to the old one - either keept the default or rename it to something else - this I found allowed the netword to setup quicker and stablized without dealing with the 50 odd devices that I have connected.
3. It also allowed me to disable the Bitdefender (which I would recommend as nothing good came from turning it on).
4. Having allowed the satellites to connect and stablize I could see that the only device connected was my notebook and phone. (BTW I found that I could do the first half of the setup from my phone, but needed to use my laptop, connected to the new WiFi, to complete the configuration.)
5. When all stable, give it an hour or so, rename your WiFi SSID to the preferred one and then all your other devices start connecting.
In my case most of the devices connected fine, strangely some of the phones needed the WiFi password - which I setup as the same - ree tered. But so far all devices seem to be displayed and, fingers crossed, the WiFi is stable.
My takeaway, not proven, is that Bitdefernder was the catalist for all the woes...
Hope this helps,
John
Sounds like these security program are problematic. Glad you figured it out. I don't use them so I haven't seen this issue. Ya I factory reset as well.
Be sure to run a backup configuration to file for safe keeping. Saves time should a reset be needed again.
JKNIE wrote:Hi All,
I decided to do the factory reset due to problems previously highlighted - dropped WiFi, no devices being shown...
Anyway the first reset ws not great - more or less the same issues - the second reset, a week later, was better. Some hints.
1. Delete the Orbi App from your phone, reboot the phone, reinstall.
2. When setting up after the reset don't rename the WiFi SSID to the old one - either keept the default or rename it to something else - this I found allowed the netword to setup quicker and stablized without dealing with the 50 odd devices that I have connected.
3. It also allowed me to disable the Bitdefender (which I would recommend as nothing good came from turning it on).
4. Having allowed the satellites to connect and stablize I could see that the only device connected was my notebook and phone. (BTW I found that I could do the first half of the setup from my phone, but needed to use my laptop, connected to the new WiFi, to complete the configuration.)
5. When all stable, give it an hour or so, rename your WiFi SSID to the preferred one and then all your other devices start connecting.
In my case most of the devices connected fine, strangely some of the phones needed the WiFi password - which I setup as the same - ree tered. But so far all devices seem to be displayed and, fingers crossed, the WiFi is stable.
My takeaway, not proven, is that Bitdefernder was the catalist for all the woes...
Hope this helps,
John
