Forum Discussion

NETGEAR Employee Retired

Oct 23, 2019

Orbi Firmware v2.5.0.38

Hello Orbi Community, As you may be aware, there has been a new firmware version available for the RBR50 & RBS50. To access the firmware version, please use the links below: RBR50: v2.5....

abonko

Star

Nov 16, 2019

FURRYe38 wrote:
Can you revert back to v30 and see what happens? Or try v40. I'd manually load FW and reset the RBR and setup from scratch.

abonko wrote:
FURRYe38 wrote:
Try the reset on both RBR and RBS.
As I already stated, I did that. (read my earlier posts)

I reverted back to 30 last night. Wow, what a difference! I can now confidently say that there is something seriously wrong with 38.

Since I upgraded to 38 approximately 1 month ago, I wanted to be sure my memory of my network's speed, range and stability wasn't over-inflated. So before reverting, I ran a few tests while the Orbi router and satellite were still on 38.

1) I walked to multiple far edges of my house with a few wifi devices to test the connectivity. Every device lost connectivity to wifi in these locations.

2) Back in range and connected to wifi, I cleared the browser caches on my iPhone and laptop. I went to websites that are heavy and multi-media intensive and measured the page load times.

After downgrading from 38 to 30, I performed the same tests as above.

1) I walked to the exact same far edges of my house with the same wifi devices to test the connectivity. Every device mintained good to strong connectivity to the wifi in these locations. Accessing the internet or streaming video was without issue.

2) From the same locations as when I ran test 2 before, I again cleared the browser caches on my iPhone and laptop. I went to the same websites that are heavy and multi-media intensive and measured the page load times. Overall, page load times were 25%-50% faster.

Since downgrading from 38 to 30, not a single device has lost connectivity to the wifi. Even more, my family has asked me what I did as they are all noticing that everything loads faster than before.

What has me most puzzled is why the firmware would have also affected the range of connectivity. I wonder if this is the underlying issue causing devices to lose conenctivity and download speeds to be compromised. Seems like a stretch, but maybe this information will help in the diagnosis of the root issue.

jinnyleaf

Guide

Nov 16, 2019

abonko

Have you tried the .40 firmware?

I was also having lots of issues with .38 (slowdown especially on iPads), but the .40 hot-fix seems to have resolved many of the issues.

I'm tempted to go back to .30, because I remeber that everything was really good prior to .38

Thanks!

SW_
Prodigy
Nov 17, 2019
jinnyleaf wrote:
...
I was also having lots of issues with .38 (slowdown especially on iPads), but the .40 hot-fix seems to have resolved many of the issues.
...
There isn't any documented change between v38/40 that would have magically resolved network/slowdown issues. It's likely a result of Orbi network starting to settle down since upgrading to v38, then again from v38 to v40. Unless clients continue to have WiFi connectivity issues, I would stick with v40 a bit longer and see if things improve/stabilize over time. Good luck either way!
abonko
Star
Nov 17, 2019
jinnyleaf wrote:
abonko

Have you tried the .40 firmware?

I was also having lots of issues with .38 (slowdown especially on iPads), but the .40 hot-fix seems to have resolved many of the issues.

I'm tempted to go back to .30, because I remeber that everything was really good prior to .38

Thanks!

I looked into it, but the release notes state that the only fix is an SSL certificate issue. There's no way that would have adressed all the issues I was having, so I didn't both trying it out.
jinnyleaf
Guide
Nov 19, 2019
abonko wrote:
jinnyleaf wrote:
abonko

Have you tried the .40 firmware?

I was also having lots of issues with .38 (slowdown especially on iPads), but the .40 hot-fix seems to have resolved many of the issues.

I'm tempted to go back to .30, because I remeber that everything was really good prior to .38

Thanks!

I looked into it, but the release notes state that the only fix is an SSL certificate issue. There's no way that would have adressed all the issues I was having, so I didn't both trying it out.
Thanks.

I downgraded to .30 and life is good again. :)
migsta
Apprentice
Nov 20, 2019
Downgrade or reset to factory defaults is the usual stupidity by which Netgear has us ensurning that their stuff works. And, 99.9% of the time resetting to factory defaults does nothing. This thread is also about devices being broken and not some certificate issue. For me, the devices issue is even present in .30 - so sorry this is not fixed whatsoever.
FURRYe38
Guru
Nov 20, 2019
Maybe you can ask others what they did that got theres working:
https://community.netgear.com/t5/Orbi/Orbi-RBR50-2-5-0-38-firmare-bug/m-p/1826207/highlight/true#M76176

or contact NG support.
migsta wrote:
Downgrade or reset to factory defaults is the usual stupidity by which Netgear has us ensurning that their stuff works. And, 99.9% of the time resetting to factory defaults does nothing. This thread is also about devices being broken and not some certificate issue. For me, the devices issue is even present in .30 - so sorry this is not fixed whatsoever.