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Forum Discussion
Orbi frequently loosing connection and turning magenta
My set up: Fios Actiontec MI424WR rev e, router conneted to Fios ONT via MOCA 2.0, feeding RBRB50 with three satellites (large 3 story house). I also have some TIVO minis connected via Moca 2.0/c...
Are you referring to a satellite turning magenta?. Is it just one or more? What satellites do you have?
How far are your satellites from the Orbi router, as it may be you are too far away?
For testing purposes you could disconnect the MOCA devices, bypass the ISP router and go direct with the Orbi, (but you would have to put it in router mode, if it not already).
The router turns magenta first and then the satellites do the same.
I can easily try taking the MOCA devices away, but I can't bypass the ISP router, as the Fios drop has coax only, no ethernet (I know that can be chnaged, but not without a service call from FIOS), so I need the Fios router to convert coax to ethernet.
ipswichclam wrote:The router turns magenta first and then the satellites do the same.
I can easily try taking the MOCA devices away, but I can't bypass the ISP router, as the Fios drop has coax only, no ethernet (I know that can be chnaged, but not without a service call from FIOS), so I need the Fios router to convert coax to ethernet.
Your Orbi router ring LED might pulse magenta for the following reasons: the WAN port link is down, the router is unable to get the IP address from the modem or ISP, or the router is unable to connect to the Internet.
With that said try changing the Network cable that connects the Verizon router to the Orbi RBR50 router.
Unfortnately, I did try several cables and that does not seem to the cause.