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Forum Discussion
Orbi frequently loosing connection and turning magenta
My set up: Fios Actiontec MI424WR rev e, router conneted to Fios ONT via MOCA 2.0, feeding RBRB50 with three satellites (large 3 story house). I also have some TIVO minis connected via Moca 2.0/c...
The router turns magenta first and then the satellites do the same.
I can easily try taking the MOCA devices away, but I can't bypass the ISP router, as the Fios drop has coax only, no ethernet (I know that can be chnaged, but not without a service call from FIOS), so I need the Fios router to convert coax to ethernet.
ipswichclam wrote:The router turns magenta first and then the satellites do the same.
I can easily try taking the MOCA devices away, but I can't bypass the ISP router, as the Fios drop has coax only, no ethernet (I know that can be chnaged, but not without a service call from FIOS), so I need the Fios router to convert coax to ethernet.
Your Orbi router ring LED might pulse magenta for the following reasons: the WAN port link is down, the router is unable to get the IP address from the modem or ISP, or the router is unable to connect to the Internet.
With that said try changing the Network cable that connects the Verizon router to the Orbi RBR50 router.
Unfortnately, I did try several cables and that does not seem to the cause.
Well if the router is blinking magenta it could also be a defective Verizon router. The MI424WR is an ancient router and has no Gigabit ports, so you are connected 10/100 to the Orbi, which is like a 1" hose connected to a 1/4" hose.
I would contact Verizon and ask them why they gave you such an old router and tell them to switch you to a FiOS Quantum Gateway G1100 router or an Arris NVG468MQ 802.11ac Wi-Fi and MoCA2.0 WIFI Router, if they offer it. The Quantum is faster, supports MOCA 2, more stable and has Gigabit ports, instead of 10/100 ports. The Arris is just an all around better router and it supports MOCA 2.
That sounds like a great next step. Thank you!