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Forum Discussion
lbeck02
Jun 17, 2019Guide
Orbi frequently loses Internet connection
I bought the RBK53S-100NAS system a few weeks ago to replace a Netgear WNDR3700/Amped Wireless1000 system to increase my wireless range. Also, my previous system would lose Internet OCCASIONALLY - m...
michaelkenward
Jun 17, 2019Guru - Experienced User
Akgq wrote:
I have the same issue, I’m on the latest update.
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
This is a nuisance because you then have to reconfigure the device all over again.
You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.
The factory reset is more a "witchcraft" move than a technically informed solution, but it does seem to fix problems, especially on the wifi front.
Akgq
Jun 17, 2019Initiate
Yes I did a factory reset yesterday, still the same issue