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Forum Discussion
lbeck02
Jun 17, 2019Guide
Orbi frequently loses Internet connection
I bought the RBK53S-100NAS system a few weeks ago to replace a Netgear WNDR3700/Amped Wireless1000 system to increase my wireless range. Also, my previous system would lose Internet OCCASIONALLY - m...
SBG66
Jun 18, 2019Aspirant
Same here. Had Orbi for only 2 weeks and getting intermitent drop outs. Everything is still connected including the router to the internet. Searched and searched and cannot find any solutions. Getting worried I've bought a dud! Any advice welcome.
FURRYe38
Jun 18, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
SBG66 wrote:Same here. Had Orbi for only 2 weeks and getting intermitent drop outs. Everything is still connected including the router to the internet. Searched and searched and cannot find any solutions. Getting worried I've bought a dud! Any advice welcome.
- SBG66Jun 18, 2019Aspirant
Ok.
Vigin superhub 3 - Modem only mode.
Orbi in Router mode
Have just disabled Daisy.
House is around 2500 sq ft. 1930s semi with thick brick walls.
Will give your other suggestions a go.
Thanks
- FURRYe38Jun 18, 2019Guru - Experienced User
Ok, let us know.
Some building materials will impact wifi signals. :smileyfrustrated:
SBG66 wrote:Ok.
Vigin superhub 3 - Modem only mode.
Orbi in Router mode
Have just disabled Daisy.
House is around 2500 sq ft. 1930s semi with thick brick walls.
Will give your other suggestions a go.
Thanks