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Forum Discussion
Kdosborn1
Apr 30, 2018Aspirant
Orbi goes out about once every other month
I’m about to buy another router that’s not associated with Netgear. My Orbi goes out about once every other month and it’s down for days. It’s down now... unbelieveable!
Kdosborn1
Apr 30, 2018Aspirant
I am sure you are right but this last time was the final straw. It was 24 hrs before my thesis was due. I have my own hot spot which saved my life - shouldn't have been the case. I have done everything possible to get it back up and running with no luck.
KO
ChristineT
Apr 30, 2018NETGEAR Employee Retired
Greetings Kdosborn1,
I am sorry to hear you are experiencing issues with your Orbi system. I agree you shouldn't have to rely on your hotspot to save the day! We'd love to work with you on this issue if you're willing! I have asked DarrenM to reach out to you and engage with our support team as needed.
Best Regards,
ChristineT