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Forum Discussion
Roamabout
Feb 28, 2018Luminary
Orbi Guest network question
I enabled the guest wifi today in anticipation of having some people over tomorrow. I changed the ssid but left it with no security. My intention was to enable it while people are here then turn it o...
FURRYe38
Mar 01, 2018Guru - Experienced User
I got official information regarding this.
"expected behaviour. when you enable guest SSID, we need to reset the WIFI driver and it will bring down all the SSIDs for a minute or two. This is same behaviour on all the Orbi's and I think all the OEMs as well."
FURRYe38wrote:I tested this out, I do see a network drop in connections with wireless devices after I selecte enable Guest Network and Broadcast SSID.
After disabling Guest Network and broadcast SSID, I didn't see any disconnections.
I presume maybe enabling GN seems to cause the wireless system to reboot to get the GN set up and working.
Roamabout
Mar 02, 2018Luminary
I enabled and disabled the guest wifi a few times to observe what it did. In addition to the client disconnects it also left a satellite in a funny state during one of the restarts requiring me to reboot that sat. The symptoms were that the sat appeared connected as far as the router status was concerned but that sat and anything connected to it were not pingable from anything connected to the router or the other sat. The lesson here is that the Guest network is something that you turn on, deal with the consequences to restabilise the network, and leave on if the guest network is something you will use in the future.
- FURRYe38Mar 02, 2018Guru - Experienced User
I was told that only the wireless radios will shut down and come back online when GN is enabled. The main LAN network and router of the Orbi still should remain online while the wireless process the GN enable request.
There maybe better GN operation in next FW update.
Roamaboutwrote:I enabled and disabled the guest wifi a few times to observe what it did. In addition to the client disconnects it also left a satellite in a funny state during one of the restarts requiring me to reboot that sat. The symptoms were that the sat appeared connected as far as the router status was concerned but that sat and anything connected to it were not pingable from anything connected to the router or the other sat. The lesson here is that the Guest network is something that you turn on, deal with the consequences to restabilise the network, and leave on if the guest network is something you will use in the future.
- RoamaboutMar 02, 2018Luminary
FURRYe38wrote:I was told that only the wireless radios will shut down and come back online when GN is enabled. The main LAN network and router of the Orbi still should remain online while the wireless process the GN enable request.
All of my orbi rebooted, their system uptime counters were reset to zero.
- FURRYe38Mar 02, 2018Guru - Experienced User
Interesting. From what I was told, that should not happen. I'll test this again as well.
It was said to ping the router while you enabled or disabled GN and see if you get results, I guess not in your case if everything is resetting on your system.
I'll relay this info.
I would contact DarrenM and let him know what your seeing.