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Forum Discussion
OzzzieMike
Aug 12, 2018Apprentice
Orbi Has Locked Me Out?
I just wanted to glance at a couple of things in my Orbi app on my iPhone, and I was surprised, when I launched the app, that I needed to log in. When I tapped on fingerprint scan login option, it s...
- Aug 12, 2018
A factory reset using the pinhole on the back of the router will reset the password to the defaults. Press in and hold until the power LED goes from green to flashing amber. Try the defaults prior to resetting: admin/password.
FURRYe38
Aug 13, 2018Guru - Experienced User
Also walk thru the setup wizard, this gives you the oportunity to set up a new PW for the Admin account.
- OzzzieMikeAug 13, 2018Apprentice
I was able to perform the factory reset and go thru the setup process on my iPhone. This time, I wrote down the admin password and security questions, making sure the admin password is not the same as the network password.
I guess, because I kept the same network name and network password, I didn't have to reconnect all my other devices...a HUGE timesaver.