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Forum Discussion
Matthewwatts
Feb 27, 2022Follower
Orbi Home Mesh
I am trying to set up and connect Orbi to my home network - however everytime the app tries to connect to temporary Orbi Setup newtork, I am unable to as my phone can't 'see' it. I'm then prompted to...
CrimpOn
Feb 27, 2022Guru - Experienced User
Matthewwatts wrote:
I am trying to set up and connect Orbi to my home network - however everytime the app tries to connect to temporary Orbi Setup newtork, I am unable to as my phone can't 'see' it. I'm then prompted to make sure Local Network in the app settings is on - which it is. Has anybody else experienced this? Any solutions?
I am with FURRYe38 in preferring to configure a new WiFi system using a computer that is wired to the router with an ethernet cable. Alas, we "old farts" are a dying breed as so many customers no longer have a desktop computer and modern laptops often have no ethernet port.
The term "my home network" might be key. There is an existing WiFi network in the house? When the Orbi is powered up, after about three minutes it will begin broadcasting the WiFi SSID that is printed on the product label (bottom of the case). To use the Orbi app, the smartphone must be connected to that WiFi SSID using the password that is also printed on the label.