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Forum Discussion
Orbi in Malaysia
We've just swapped our crappy ISP provided router for an Orbi system, but cannot get it to broadcast internet. It runs and we can connect to its wifi, but I think the ISP's here use a particular conf...
Hi Telco (Unifi) recently free upgrage my internet speed from 50 MBPS to 500 MBPS. when I ran the speed test, I only get ~98 MBPS for download speed dispite reset my router multiple times. Anyone know any setting need to be configured to in order for me to enjoy the new high speed?
This is something interesting that we can definitely start a discussion. Please check the following things:
1. Are you able to get 500Mbps via a wired connection while running a speed test?
2. Are you connected to 2.4Ghz or 5Ghz? You can check from the network status in your device
3. Are you conducting a speed test via mobile phone/laptop/desktop?
4. How old is your device?
Hi, Pls see my respond below. Hope to have more guidance from team to ratify the problem and learn together. Thanks!
1. Are you able to get 500Mbps via a wired connection while running a speed test?
- No, both Wifi & wired connection max speed cap at ~90Mbps
2. Are you connected to 2.4Ghz or 5Ghz? You can check from the network status in your device
- My configuration is Auto. i.e. both 2.4Ghz & 5Ghz enabled. I used my iphone which assiged to 5Ghz but result is the same.
3. Are you conducting a speed test via mobile phone/laptop/desktop?
- I tried iphone and desktop (with Gigabyte lan port and Cat6 network cable connection to my router)
4. How old is your device?
- I bought my set in June'18 running with latest firmware.
- Hello ,
Try changing your Ethernet cable , preferably a Cat6 . Thereafter , do a speedtest with your device directly connected to any of the router’s ports .
Somehow, speedtest done on QOS from within the router itself is not accurate.
Hope this helps.
