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Forum Discussion
Orbi Internet Issues...
Bought and installed new Orbi system yesterday. Everything worked great, with the exception I was getting roughly 1/2 the speed I was with my Xfinity gateway. Fast forward to today, I’ve had to restar...
Whats the Mfr and model# of the ISP modem/gateway?
If this has a built in router, you need to do the following, either have the ISP put the modem into full transparent bridge mode, or if it can't do this, use the modems DMZ for the IP address the Orbi router gets from the modem. Input this IP address into the modems DMZ and disable all wireless and uPnP features.
If you don't want to run the Orbi system as a main host router, you can leave the modem in router mode then use the Orbi system in AP mode. This will disable most of the Orbi router features however. Just the MESH wifi system will be available.
- It is already in bridge mode. I believe it’s an Arris, but I can check later when I get back home.
Please let us know the model when you can.
Also swap out ethernet cables between modem as router as well. CAT6 is recommended. Shorest length possible.
What Speeds UP and Down do you pay for?
What FW version is currently loaded on the router?
Any wifi neighbors near by? If so, how many and what channels are they using?
When you loose internet, do you still access to the routers web page?