NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Magpaca
Jan 07, 2018Follower
Orbi iOS app crashes on open
I was able to get the Orbi and satelitte configured with the iOS app, but it began crashing on startup a couple of hours later. I have tried opening on multiple devices and uninstall and reinstalling...
jtinnova
Mar 08, 2018Aspirant
No I wouldn't characterize it that way. It was set up correctly. Besides the Orbi I have four (4) wireless access points ( two Netgear R4500s and two Asus RT-AC66Us ) all in AP mode with the same SSIDs. I bought the Orbi because the other hardware would only support WEP in Repeater Mode and I had an application where I wanted a VOIP phone and there was no hardwire connection back to my network panel and GS324 switch. So I bought the Orbi because it was perfect for the application. I plug the IP phone into a little cheap PoE+ switch and I plugged the switch into the Orbi satellite. So I know networking and how to configure hardware. I also write software for a living. So I know what an unhandled exception looks like. And that is exactly what's happening in the iOS app. Now there may be other bugs in the iOS app that these other users are experiencing, but they all sound very similar to what happened in my situation. Hence the suggestion to alter the IP address space settings.
FURRYe38
Mar 08, 2018Guru - Experienced User
Well adding another layer(s) of wireless APs with the Orbi system is probably not a common configuration for some house houses. So others would or should not see this issue.
Ya, I've done this as well, however the Orbi alone with 1 Satellite is enough for my house. Having two additional APs could cause possible problems.
Enjoy.