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Forum Discussion

ekhalil's avatar
ekhalil
Master
Sep 17, 2018
Solved

Orbi IOS app, login using Touch ID

Orbi app is asking me frequently about my management password. There is an option in the app to use Touch ID but that also requires entering the password every time!! Can I only use Touch ID so I don...
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  • ekhalil's avatar
    ekhalil
    Oct 04, 2018
    Thank you Blanca_O for followng up, The app seems to be working now after the latest update. Previously this was very intermittent. I needed to try many times to get TouchID to work. I'll let you know if I see the issue again. Thanks again,
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Oct 03, 2018

Hi ekhalil, 

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
 

Regards, 
Blanca 
Community Team

ekhalil's avatar
ekhalil
Master
Oct 04, 2018
Thank you Blanca_O for followng up, The app seems to be working now after the latest update. Previously this was very intermittent. I needed to try many times to get TouchID to work. I'll let you know if I see the issue again. Thanks again,