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Hotkey's avatar
Hotkey
Aspirant
Jan 01, 2022

Orbi IOs App Spam Time Reporting Error?

I get an occasional spam block notification. It shows the correct date dut incorrect time (like 7 hlourfs in the future!).  Chechking the Date/Time for the router in the browser it displays correct details for both. How do I correct the worngly reported time in the app spam block notifications?

7 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Hotkey wrote:

     How do I correct the worngly reported time in the app spam block notifications?


    Is Bitdefender Armor activated on this Orbi?  I have a strong suspicion that the report is due to Armor.

    Probably more likely to run across someone who has encountered this phenomenon by searching and posting in the Armor community forum:

    https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor 

    Would you happen to know how many hours different you are from GMT? (Greenwich Mean Time)

    • Hotkey's avatar
      Hotkey
      Aspirant

      I'm sure you're right. It is the Bitdefender Armor reporting the error. I'll post there.

       

      Time difference example is at 9:06 Am CST it reported 4:06 PM CST.

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        Does it indicate which computer detected the spam?  It is hard to imagine that the Orbi is opening email messages to detect spam.  Maybe the host computer's time is incorrect?

         

        Anyway.  Good Luck.


  • Hotkey wrote:

    I get an occasional spam block notification. It shows the correct date dut incorrect time (like 7 hlourfs in the future!).  Chechking the Date/Time for the router in advancedmd the browser it displays correct details for both. How do I correct the worngly reported time in the app spam block notifications?


    Its actually blocking a website my wife is accessing through Facebook on her iPhone which does have the correct time.