I've experienced just about every major issue on this forum, and finally moved to Ubiquity last weekend. Life is much better now.That said, I could not be more dissapointed with Netgear's complete disregard for their customers, with a "no refund" policy. They launched (and continue distribute) out a product that is eseentially alpha status--full of bugs, connection drops, etc, and refuse to acknowledge and address it. It was not easy spending $800 on something that is a complete POS, now they refuse to accept respeonsibility. Goodbye Netgear.

Facts? How about I send you 6 months of logs from all three of my devices? If you live in a trailor, Orbi is likely a great system for you. However, if you live in a home anywhere near the sq. footage that Negeat claims it "covers wall to wall", then forget it. I posted this so other consumers can avoid the many, many, many weekends of hopeless attempts of getting this system to work. Not to mention, $800 of useless pods collecting dust in my closet. I'm personally putting out a $500 bounty out for any consumer that has used Netgear's Orbi system in a home beween 3500-5000 sq. ft, and has had a flawless experience (nevermind, horrible as with many here).

I've learned (at work and at home) that there are two situations that apply with wireless communications: 1. It doesn't work. And you don't know why. 2. It works. And you don't know why. :smileytongue:

I'll claim that bounty - How are you going to pay? I live in a 4500 sq ft house with in floor heating so 2" gypcrete on each floor and 3 levels plus a garage. The orbi covers all three levels and well into the yard and neigbors house. It's been pretty stable since day one except where one of my devices was causing a UPNP issue forcing me to turn off UPNP. It's been more stable than many other routers that I have tried as well, you can look up my previous posts.

aaz wrote:It's been more stable than many other routers that I have tried as well...Same experience here and my house is roughly the same size as your house. I have strong signals in my driveway and way out in the back of the lanai. I have been using my Orbi system since September and have had zero (unintentional) reboots or disconnections.

wrote: Facts? How about I send you 6 months of logs from all three of my devices? If you live in a trailor, Orbi is likely a great system for you. However, if you live in a home anywhere near the sq. footage that Negeat claims it "covers wall to wall", then forget it. I posted this so other consumers can avoid the many, many, many weekends of hopeless attempts of getting this system to work. Not to mention, $800 of useless pods collecting dust in my closet. I'm personally putting out a $500 bounty out for any consumer that has used Netgear's Orbi system in a home beween 3500-5000 sq. ft, and has had a flawless experience (nevermind, horrible as with many here). Send me $500 too then. I've had my Orbi for over 12 months and it has worked great in my 3-floor 3000 SF home. In fact, I can get a very usable signal (20 Mbps speedtest) on my iPhone 200 feet away from my house. So, Orbi is covering 200*200*3.14 = 125,600 square feet!

Orbi is a Complete Netgear Failure

13 Replies

linkwrt
Guide
Jan 27, 2018
wrote:
I've experienced just about every major issue on this forum, and finally moved to Ubiquity last weekend. Life is much better now.

That said, I could not be more dissapointed with Netgear's complete disregard for their customers, with a "no refund" policy. They launched (and continue distribute) out a product that is eseentially alpha status--full of bugs, connection drops, etc, and refuse to acknowledge and address it. It was not easy spending $800 on something that is a complete POS, now they refuse to accept respeonsibility.
Goodbye Netgear.
Your post is not revelant without facts.
What are your facts or why you ar upset ?
- eswiderski
  Guide
  Jan 27, 2018
  Facts? How about I send you 6 months of logs from all three of my devices?
  
  If you live in a trailor, Orbi is likely a great system for you. However, if you live in a home anywhere near the sq. footage that Negeat claims it "covers wall to wall", then forget it.
  
  I posted this so other consumers can avoid the many, many, many weekends of hopeless attempts of getting this system to work. Not to mention, $800 of useless pods collecting dust in my closet.
  
  I'm personally putting out a $500 bounty out for any consumer that has used Netgear's Orbi system in a home beween 3500-5000 sq. ft, and has had a flawless experience (nevermind, horrible as with many here).
  - aaz
    Virtuoso
    Jan 27, 2018
    I'll claim that bounty - How are you going to pay? I live in a 4500 sq ft house with in floor heating so 2" gypcrete on each floor and 3 levels plus a garage. The orbi covers all three levels and well into the yard and neigbors house. It's been pretty stable since day one except where one of my devices was causing a UPNP issue forcing me to turn off UPNP.
    
    It's been more stable than many other routers that I have tried as well, you can look up my previous posts.

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Orbi is a Complete Netgear Failure