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Forum Discussion
Orbi is a Complete Netgear Failure
I've experienced just about every major issue on this forum, and finally moved to Ubiquity last weekend. Life is much better now. That said, I could not be more dissapointed with Netgear's comple...
wrote:
I don't think he was going to give $500 to everyone, I think the intent was the bounty would be shared. With the amount of Orbi owners not having issues it may work out to a fraction of a penny to everyone.
Not saying anything about the Ops issues, but it's obviously not a systemic problem since there are many owners that don't have any issue. I do think it's something environmental, but why does it seem to affect orbi for those people more so than other routers.
Good point!
Everybody has the same hardware and firmware (within a given version.) If mine works and yours doesn't, then the problem is almost certainly caused by something about your enviornment--a rogue Android device on the network, a Sonos device using the same channels or causing a network loop, neighbor's WiFi stomping on their backhaul channel, a Nielsen box near your TV blasting out RF, a wireless HDTV extender, too many walls between the router and satellite, etc. None of these issues are problems with the Orbi. However, some people with these issues might see relief with a different brand of router, because Orbi is unique in the way it uses the WiFi spectrum. Orbi uses a lot of WiFi channels, and requires WiFi links between the router and sats. That makes it harder to setup properly, more vulernable to interference, and harder to diagnose when there are issues.
I've learned (at work and at home) that there are two situations that apply with wireless communications:
1. It doesn't work. And you don't know why.
2. It works. And you don't know why.
:smileytongue:
Completely agree - I have a special pointy black hat at work when dealing with especially devious problems. Rarely can the fix be explained to everyone's satisfaction.
Yes the Orbi is not a complete failure; it appears to be causing real problems for some people but mine works perfectly in a London terraced multifloor brick house. With one satellite I get fantastic Wi-Fi reception across all the floors despite the very congested Wi-Fi spectrum typical of city living. I also conclude that despite the self selecting evidence of a customer forum, the majority of owners are not having a problem since eBay shows no evidence of people moving on in the UK.