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Forum Discussion
Orbi is only getting 5 Ghz in AP Mode
Is there a reason that I am only getting 5 Ghz band on my Orbi in AP mode? I've seen some posts that say you can set the channels to 2.4 Ghz. How would I do that in AP mode?
I'm on the Orbi app on my Android device. Under the Device Manager tab, it shows 5 Ghz and Wired. There is no 2.4 Ghz listed. I haven't been able to login back into orbilogin.com since I switched to AP mode.
The Orbi app should show the IP address of the Orbi base unit. Point the web browser to the IP address, rather than the "name", i.e. something like http://192.168.0.2 rather than http://orbilogin.net.
Are all of your WiFi devices present on the device list?
I found the IP Address for the base unit on the Orbi app, but still could not connect to the router login page. I guessing that I need to be wired in over Ethernet and my laptop would need to be set to an IP address in the same subnet mask range. Assuming that this is correct, would I plug into the Ethernet port or the Internet port on the back of the Orbi? Internet maybe?
chuellio wrote:I found the IP Address for the base unit on the Orbi app, but still could not connect to the router login page. I guessing that I need to be wired in over Ethernet and my laptop would need to be set to an IP address in the same subnet mask range. Assuming that this is correct, would I plug into the Ethernet port or the Internet port on the back of the Orbi? Internet maybe?
Never the WAN (Internet) port. That is what connects the Access Point to the primary router. If that link is severed, no device will get an IP address.
We "old timers" prefer the familiarity of a wired ethernet connection, but it should not be necessary. Any device that is connected to the Orbi (ethernet or WiFi) should ask for an IP address and automatically be given one in the same subnet as the Orbi. If it is a Windows laptop, you can open a Command Windows and type the command:
ipconfig /all
This will show the IP address, subnet mask, gateway, DNS, etc. assigned to the port (ethernet or WiFi).
Still can't log into the Orbi router through all the IP addresses that I have found, Orbi app, ipconfig/all, wired, wireless- nothing.
In contrast, I ordered a Netgear Nighthawk R7000 since I have been having so many issues with the Orbi. It arrived Weds. I downloaded the Nighthawk app, plugged the router into one of the internet ports on the back of the Comcast modem, and it was up and running in less than five minutes. The signal is super strong compared to the Orbi. I was having signal issues with the Orbi in the same room. Logged into the Nighthawk with the IP address- no issues. I was even able to set it up for QoS and get Netgear Armor set up. Super easy to set up and use. Streamed shows over it last night, no stops, no pauses. It works like a champ. I think we know who the winner is.