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Forum Discussion

kuno2501's avatar
kuno2501
Guide
Apr 23, 2020

Orbi issue with WD My Cloud NAS - cannot navigate to it or see it in Windows Network

I have a WD (Western Digitial) My Cloud NAS and for some reason it disapeared from Windows Network but I was able to login to the NAS web client from a web browser. I did some searching on Netgear Co...
CrimpOn's avatar
CrimpOn
Guru
Apr 23, 2020

This is a fascinating observation.  Page 3 of this User Manual clearly states that the WD My Cloud Home and My Cloud Home Due are NOT WiFi devices.  The smartphone "app" used for setup requires a WiFi connection for the smartphone, but the actual My Cloud does not use WiFi.

https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/external-storage/my_cloud/my_cloud_home/user-manual-my-cloud-home.pdf 

 

The Windows computer that could not find the My Cloud was connected to the Orbi over WiFi?

  • kuno2501's avatar
    kuno2501
    Guide
    Apr 23, 2020

    With MU-MIMO enabled; it worked fine when I connected WD My Cloud NAS to the main Oribi, but had the issue when I connect it to a satelight Orbi. It is facinating indeed.