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Ridleye's avatar
Ridleye
Aspirant
Apr 25, 2019

Orbi jittery with ring central

Ring central voice calls are impossible on my orbi router. 1gb connection, and the calls either jitter or drop.

5 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Apr 25, 2019

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?
    What WPA security modes are you using?

     

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

     

    Try disabling the following and see:
    Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

    Ridleye wrote:
    Ring central voice calls are impossible on my orbi router. 1gb connection, and the calls either jitter or drop.

     

    • Ridleye's avatar
      Ridleye
      Aspirant
      Apr 25, 2019
      FURRYe38 wrote:

      What Firmware is currently loaded?

       

      2.3.1.48


      What is the Mfr and model# of the ISP modem the NG router is connected too?
      Is the Orbi system operating in Router or AP mode?

       

      Router Mode

      What is the size of your home? Sq Ft?

       

      3400


      What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

       

      1 Satellite ,~50 ft

       

      What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.

       

      I'll try that


      Any Wifi Neighbors near by? If so, how many?

       

      A dozen or so strong signals


      What WPA security modes are you using?

      WPA2-PSK [AES]

       

      Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

      All enabled

       

      Try disabling the following and see:
      Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

      I'll try

       

      THANK YOU

       

       

      Ridleye wrote:
      Ring central voice calls are impossible on my orbi router. 1gb connection, and the calls either jitter or drop.

       

       

  • FURRYe38's avatar
    FURRYe38
    Guru
    Apr 25, 2019

    What is the Mfr and model# of the ISP modem the NG router is connected too?