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Forum Discussion
Orbi keeps disconnecting
My Orbi keeps disconnecting and purple light appears. I try to reconnect it but it takes at least 4 attemps before it connects again. Or it will sometimes connect back by itself. The issue happens ma...
Hi,
I've been suffering this same issue.
It seems to have become a regular occurrence since upgrading the firmware to V2.3.1.60.
I have since manually downgraded the firmware to the previous V2.2.1.212.
Hopefully that will help.
I'll keep you posted.
Steff
This is an issue that I also saw in the latest software updates (since 2.3.1.28).
I fixed my issue by reducing the DHCP lease time as follows:
* From browser go to the router's debug page (http://192.168.1.1/debug.htm). Use your router's IP address or http://orbilogin.com/debug.htm
* Enter admin as user name and your router’s management password
* Tick "Enable Telnet" option
* Use Telnet from a computer attached to Orbi to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above
* Enter the following commands:
* root@RBR50:/# config get wan_lease —> Should give you 86400
* root@RBR50:/# config set wan_lease=750
* root@RBR50:/# config commit
ekhalil wrote:This is an issue that I also saw in the latest software updates (since 2.3.1.28).
I fixed my issue by reducing the DHCP lease time as follows:
* From browser go to the router's debug page (http://192.168.1.1/debug.htm). Use your router's IP address or http://orbilogin.com/debug.htm
* Enter admin as user name and your router’s management password
* Tick "Enable Telnet" option
* Use Telnet from a computer attached to Orbi to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above
* Enter the following commands:
* root@RBR50:/# config get wan_lease —> Should give you 86400
* root@RBR50:/# config set wan_lease=750
* root@RBR50:/# config commitI want to thank you for this solution, because after setting the wan_lease=750, I have not had anymore problems with the random disconnects every 20 minutes or so.