Forum Discussion

Tutor

Jun 01, 2019

Orbi keeps disconnecting

My Orbi keeps disconnecting and purple light appears. I try to reconnect it but it takes at least 4 attemps before it connects again. Or it will sometimes connect back by itself. The issue happens ma...

Blanca_O

NETGEAR Employee Retired

Jun 04, 2019

Hi dainamuc tmeyn honyin

We just want to check if the steps provided by ekhalil and FURRYe38 were helpful.

Regards,
Blanca
Community Team

honyin

Aspirant

Jun 05, 2019

Hi,

Thanks for following up.

I rolled back to the previous software and that seems to have cured it.

I've had no dropouts since Sunday.

Steff