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PatG25's avatar
PatG25
Star
Mar 10, 2020

Orbi keeps droping external VPN connection

Hi All   I started working from homme once every couple of weeks and connecting my Windows 10 PC using Cisco AnyConnect VPN 4.7.01076 to my Satellite about 15 feet away. The problem is that my VPN ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 10, 2020

What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

Is it only VPN that seems to be the problem or do other applications or devices have similar problems? 


What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

  • Retired_Member's avatar
    Retired_Member
    Mar 10, 2020
    FURRYe38 wrote:

    What Firmware version is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    Is it only VPN that seems to be the problem or do other applications or devices have similar problems? 


    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

    Can we get this in a forum sticky note?